Product Ideas

Hello, I like using your templates because they are attractive and user-friendly. However, there is currently no ability to add Alt Text to the CC images in your templates. Many of my clients are blind, and so any images must have Alt Text to describe them. At this time, I either cannot use your templates, or if I do, I have to replace all the CC images with my own images, which partly defeats the point of using an easy template. Please either add Alt Text to your images, or allow us to -- it is an accessibility issue. Thank you! ... View more

When posting to both Facebook and Instagram, the image ratios are really different, it doesn't really make sense to use the same image dimensions. If we could use the square format for Instagram, and then drag the image so that where facebook crops, we could control that - that would be really useful. ... View more

It would be helpful if, when looking at all images, you could see if one was in another folder. I find the organization of images extremely poor and frustrating! ... View more

I am very disappointed to discover that the options for image "frames" no longer includes a simple white or black keyline. Could you please put that option back? Or have your created a different way of doing the keyline? ... View more

Hi Constant, I regularly upload about 10 pdfs to use in my emails due to having multiple versions of our newsletter.  You have recently added a function that creates an automatic, one page jpg preview of the pdf.  In the past, I could simply drop all 10 files and they would upload.  With your new function, I cannot as the page regularly gets stuck and loops.  All I see is a Waiting for Cache message on the bottom status.  While this is a novel idea, I really dislike it because I do not use your auto-created image anyway.  Please roll this code back OR ad the option to make it optional so I can turn it off.  I cannot drop two pdfs due to it freezing.  While I am sure this was well intentioned, the process is not working for my account and I would like to remove it.   Sincerely, Eric   ... View more

Hi there,   I see that other community members have also shared interest in this feature, but the latest threads about it are from 2021. I would love this feature because I believe it would increase engagement. When users don't have to leave an e-mail to access content, they are more likely to engage with said content.   Thanks!  ... View more

Bring back the ability to drag and drop images within a campaign. The system now requires us to go through the upload process which is ridiculous - I'm not sure why the UX would go from easy to use "drag and drop" to a process with 6+ clicks.  ... View more

When in drafting mode working on an email campaign, we need to be able to easily delete images from that group on the left side of screen that you've just uploaded. Many times I'll try an image that I created and find that it needs tweaking.  I upload a new version but there is no easy/quick way to delete the image(s) that you've decided you'll never use. I know that you can go to that other screen (I think it's Library) but it's not very quick to work over in that world either. ... View more

I can no longer access my library subfolders when attempting to add images to my email. I can see my folders, but no longer can see subfolders. This worked 95% of the time in the old editor. I have tried multiple computers, an ipad and in both Chrome and Firefox. Why was this functionality removed? When will it be fixed? ... View more

Your Library Needs work actually. Picture management with CC is time consuming and non-flexible. When I add an item to a folder, I need to actually MOVE it there. So hen I delete the item from the mail folder, it doesn't delete it from my subfolder as well. Ease of management is missing from Constant Contact. ... View more

Our videos are all on YouTube so let us use it to upload to the library! Laure Quinlivan, ... View more

It would be helpful and save time if images could be organized into a folder at the time of upload, both while building an email and when directly in the library. Perhaps a drop down menu in the upload dialog box to designate which folder the images should go in (instead of uploading to All Images and then going back to select the same images and putting them in a folder). ... View more

Hi, I would like to request the same content/document folder organization functionality that is present under the 'Library' tab to be present when selecting a document during the email campaign design process where it will be useful if the Library folders can drop down and we can select files to link from there instead of seeing a whole list when linking docs. It can be rather tedious when creating a campaign. I think it would be best for content organization. Please contact me back for me to describe this further(if needed). Thank you! ... View more

Hate them! Also, hate the black background as I can't see anything. ... View more

I would find it extremely valuable to see all the images on one page, with the details available when the image is clicked, rather than as it is now will few on a page and  being unable to easily scroll through to determine if there are duplicates that can be removed.   Thank you. ... View more

I would like to be able to get digital badges for completing trainings on Constant Contact skills but I don't want to have to be a Partner. I'm using CC for the business I work for and we're never going to be an agency but I still want recognition for my skills. ... View more