Product Ideas

FirstNameL10808 · ‎02-27-2020

Please come up with something that is more customer friendly for account authentication. I think it is ridiculous that I need to set up an account for my Program that is housed in a large local government organization. The procurement steps that are required for my business facilitate coordinated purchasing. I will see if I subscribe at home (in hours that I am not being paid) for my work group.

stevenscoop · ‎02-27-2020

Hi Constant Contact Team, I am writing to provide feedback re: the need for privacy settings on links to our email campaigns. In the past, images used in our email campaigns have been indexed by google search and have led users to permanent links to our campaigns that are publicly available on the internet. We are a school using your platform and need to ensure student privacy is available through your software, and it would be ideal to have the option to select if the campaigns we create become publicly available or not. I am happy to discuss this further with a member of your team and provide additional details. Thank you for your consideration.

FASPS_Communications · ‎02-27-2020

Assuming it's a bug. Sometimes, when I upload an image or images, they don't appear in the window where I choose which to insert until I log out and log back in. Using Chrome, latest version, on a PC. Thanks. Kyle Lewis

CandiR6 · ‎02-26-2020

give up back the previous view. I don't l;ike this one at all!

GrahamB79 · ‎02-26-2020

We just wanted to say thank you very much for the fantastic and complementary redesign you did on our newsletter! You did a great job replicating our website theme into our newsletter and we are SO impressed with the amount of effort you put into it.

kimr1603 · ‎02-26-2020

Constant Contact: I think a great and valuable feature to integrate into your system, would be to work in a Email Notification process for when people click on your Poll answers in the email campaigns we send out to our contacts. Besides logging in to manually go in and view in 'Details', or wait a few days to get the 'Early Results', I think having the 'Poll Question Answers' sent to us via email every time someone answers them. This is a main point we are trying to get across in our email campaigns (polling), to get a personal interaction with our clients, so knowing right away when they connect with us is key.

LeonardT · ‎02-25-2020

I'm finding it difficult to change colors on all the small blocks that blocks. Not everything that appears is shown in the left column for changing. I changed them all before, but now I can't get that last item to change, even though I was able to change the color code in inspect mode. Aargh!

PunchCard · ‎02-25-2020

A recent change allows me to instantly download survey results. Formerly I needed to wait for the file to be ready to download. We have been with CC for 10 years and I have never shied away from complaining about various issues. Therefore I am compelled, in the interest of fairness, to also say thank you when a beneficial change is rolled out.

StevenM7372 · ‎02-25-2020

I wish I could schedule out posts and stories posts

AnimalKingdomPopups · ‎02-25-2020

I am a little disappointed that your free trial only allowed 100 emails. If I can’t use the site to it’s potential during a free trail, then how will I know if I will want the service?

IrisN76344 · ‎02-24-2020

The numbers are rounded up/down. So now I have to click into every line to get the more precise numbers in order to report in my meetings. Really? You are punishing higher volume customers.

dailybugle · ‎02-24-2020

You have changed your website, and now I can't find the record of the emails received by a specific contact. One of my subscribers says he has not been receiving my newsletter. Where is the record of campaigns sent to him?

user061116 · ‎02-24-2020

Under your new Campaign creator, it doesnt give the option to save for later as a draft, only 'send now' or 'schedule for later'. Also to go to the old version when using custom code, its not obvious and you have to click on a link via another link, it should give you the option of either choice at the beginning!

MBeeman · ‎02-23-2020

We need to have the date of each campaign listed as well! Cynthia

TheresaS338 · ‎02-22-2020

Perhaps at the top of each column, put a drop down to offer other options. For example: at the top of the link clicked, one option might be to sort the links, the name column might offer alphabetical or by name etc.

VGMHC · ‎02-21-2020

i would love to be able to drill down and see what times the emails were opened. it would help me understand when my subscribers liked to consume the information i give them and better target those times.

EdP575 · ‎02-21-2020

Your service is good overall. I am pleased that my email went out to my 14,000 addressees. The samples look good. Only about 10 hating replies so far. That's good out of 14,000...... I do want to point out something I dislike, hate is better, despise is the right word. If I could, I would N E V E R again be on hold for your piano music and spamming of your commercials. You know that I didn't call to hear that and of course I know it as 20 or 30 minutes tick buy. The phone company and the cable company are the most hated companies in the country largely because they do this (waste so much of people's time. And its not an insurmountable problem. Not even a hard problem! Small tech companies that are rising stars do it differently and at low expense. Its simple. Its automated too so you should love it! That is, they offer the opportunity to get a call back. Then the prompt the number I called in on and ask if I want a call back at that number when the next tech is available. OF COURSE I DO!!! You obviously should do this in ANY situation where your customers are about to be put on hold. They will be so much happier with your services. Everything but this worked quite well.

DavidL0539 · ‎02-21-2020

I just started reusing CC after taking a hiatus for a couple of years. I notice now that browsing templates is much more laborious. Previously, one could browse through different categories to help narrow down the type of template you needed. Now it's much more difficult to find what you need particularly when you're not sure what you want. Please fix this.

ChristopherP502 · ‎02-21-2020

CWTA · ‎02-21-2020

This page is saying it can't find any emails. We just ended a two-week long campaign.

Product Ideas

24 hour account cancelation resolution

Privacy Settings for Email Links

Just Wanted to Share an Annoying Bug

reporting

Thank you!

Send notification when contact responds to a poll

Colors & Fonts

Thank you for changes you made.

Post to Instagram Stories

Trial

New Reporting Page rounds to the nearest percentage

List of contact activity

Campaign issue

List of campaigns

Sort Reporting By Column

Reporting Opens By Time

Allow a call back option for phone support

Sort template by category

Try not edning the convo before we are done

Nothing

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