Product Ideas

This site sucks. It took auto fill and will not allow me to change to accurate information. ... View more

Your schedule and that of customers are unique to each group.    The ability to send an e-mail to the department needed would be a wonderful addition.  (My apologies if it already exists and I did not see that option available).   Management@njota.org Linda Russell ... View more

I need to use the Facebook icon three different times and the new template only allows a user to include it once in their newsletter. Please advise.  ... View more

If you want to use a logo different from teh one automatically found and attempt to insert the new one, you cannot just go back to the insertion process if the result is not correct ... you have to start all over again. Crazy ... View more

I find the information shown on the Billing Information page to be confusing. Can't you make it simple if I want to make a payment? ... View more

A colleague new to CC created a draft Google ad that is listed on the all campaigns page. It was never activated and never will be, but there is no delete option. How can we get rid of it? Thank you. ... View more

I am currently switching over to the new Gen3 template for 52 separate accounts in my business partner console. I need the functionality that allows me to either code in a subject line for an email, or enter it in a drop down function (as in, the "advanced" drop down of the Gen2 templates). When is this going to be available? Thank you. ... View more

Add the option to select All the months. This way you can set it let it. For management purposes it will save time. One thing less to do.  ... View more

It would be nice if we could segment a group based on a field we input into our list. ... View more

It would be such a big help to have more advanced triggers to segment mail lists which  help shops target their customers better & increase sales in promotions. Please add triggers such as - did not open last campaign (so we can retarget a message to them!), did not click link in last campaign (helps again to retarget potential buyers and not send the same message to everyone), has not purchased in X days (amazing feature to target people who have not reordered!).  This would require Constant Contact to sync with shops more so they can access data, but this would increase your user capabilities, lead to more sales as we customize marketing to our clients, and them that means more happy constant contact customers! I feel so limited with constant contact compared to mailchimp, so please step up the triggering features. Also please let me save my email campaigns as templates! SO much work to have to recreate my look for emails outside of a series.  ... View more

Why a i having such a hard time sending a campaign to my contacts? there's no option in the trigger except for opening an email, joining a list and 2 other useless options for what i'm trying to do. I regret starting to build this campaign on your platform because i think it's **bleep**ty as hell. this isnt the first issue ive had.. but im already invested into the platform i hope you dont push me over my breaking point to switch... ... View more

I worked with River from Customer Service, and she went far beyond the norm of what would be expected in CS, and just made everything so easy and fantastic. She is a wonderful rep for Constant Contact and Ijust want to say, I supervise 1000 employees and none match her ability. Congratulations to CC for such care of customers, I am so trusting and confident in CC. Again, thank you! ... View more

"Browse your computer" is no longer an active hyperlink ... View more

Offer simple "Contact Us" forms that also have a "subscribe to our newsletter" checkbox that automatically subscribes the person to our email list -- and then sends the form details to us via email. That would be SO helpful! ... View more

I cannot add a contact to my list from my android phone. ... View more

You should make it easier to remove your logo from the footer. It's ridiculous that you make it so hard. Also, why do you control custom footers? Other services allow the creation of custom footers, even with their free accounts.   I doubt I'm alone in being really, super, fantastically annoyed with the way you do footers... ... View more

There are multiple email validation programs none with ability to have customer service. Have you ever Presently I write to a receipient good download, horrifically bad upload. The only way I can tell we are communicating is when it shows it's been opened. So many say they do, but don't and if you had that your pricing is more than fair please contact me. I write a mail e.g. gmail and cableone and when the recipient reads it sends the time it was opened. I also need to know how many times a mail has been opened as we could use this for a yes or no response to the mail. There is a population that needs this so do I but presently not set up for writing, immediate validation, then continuing the communication. Please call me if you can do this on your program easier I'm in. ... View more