Product Ideas

Mel2000 · ‎06-21-2022

It would be very helpful if when I look at the unsubscribed report that it lists their reason for opting out. And/or if the emails we get from Constant Contact regarding unsubscribes list their reason for opting out.

NowellW1 · ‎06-16-2022

Please give the same functionality o the app as available on the web login. It can’t do things like edit a campaign and insert buttons. The app should be easier not more difficult.

RenCenter · ‎06-15-2022

There is literally nothing about administrating constant contact that is not a hassle. Setting up new users, those users are logging in, and deleting users is almost impossible unless I and those staff are both working at exactly the same time and actively refreshing our emails so that there is a hope that we can get the two-factor authentication in to sign in. I am actively looking for another mailing list solution, since your platform is so obtrusive and impossible to manage without constantly needing help from your support team, which cannot provide the help that I request.

RobP99 · ‎06-14-2022

Allow more text size option (ie 15) and font flexibility/ease of accessing.

RobertLaRoe · ‎06-14-2022

One of our account users has a new phone. They are not able to 2 factor into Constant Contact. The solution appears to be to delete and then recreate the account. Which really isn't great. It would be excellent if we could reset their 2FA status so they could be prompted to set it up again. Thanks, Rob

ErikaB224 · ‎06-13-2022

Hi, it's such a headache always having to convert timezones in my head to know when an email is going to be sent out or when someone clicked a link, etc. I wish the timezone could be based on the location you've logged in at or based on the zip code of your business' address! That would make things SO much easier!!!

MurLarkey · ‎06-13-2022

Please identify the group the email was sent to on this screen. I see no way to verify which contact group a campaign was sent to using your reporting tool.

user7739804 · ‎06-10-2022

Iam please pleading with you help me support ticketing trip amount

Cindy16 · ‎06-10-2022

Constantly asking to change password. Enough is enough!

MikeD3516 · ‎06-09-2022

What possible use is your upload if it does not recognize a colon between email addresses?

JohnK14 · ‎06-09-2022

Why is proper punctuation not allowed in alt text? Best practices for alt text and creating accessible internet/email content is to include punctuation. It creates a more natural-sounding experience with screen readers by providing appropriate pauses to separate ideas, paragraphs, or other content. At the very least, commas and question marks should be added to the allowable punctuation, but I think all punctuation should be allowed. This is the error message I receive when trying to use proper punctuation in my alt text image descriptions: --- Sorry, your file description cannot contain characters like: / \ ; : * ? " | < > ,

KarenB003 · ‎06-07-2022

Your website is terrible. I have been using it for YEARS and have been over charged for what it is capable of. I have tried to upload my lists to use other email websites and CC blocks everyone from being able to move contacts to another company. It's ridiculous!

robertd09 · ‎06-07-2022

Instead of just Date/Text option, there needs to be multiple choice so we can segment users by their answers accordingly. Please make this priority as it should be a simple update that would help many users (shouldn't take 6+ years). Sounds like you've lost many users over such a simple fix.

FirstNameL136345 · ‎06-07-2022

Is there a Vagaro integration for contact migration on a development roadmap? Thanks!

Doug28S · ‎06-06-2022

I'm still fighting (learning) the (not-so-new-anymore) layout system ... but gaining (I think). Actually, I'm very proud NOT to have had to call your excellent customer service team this time ... tell them hello for me please. If only other companies had phone people like you have, the world (at least my little part of it) would be a MUCH happier place ... THANK YOU!

AllynD5 · ‎06-01-2022

how come i can only retrieve open/click reports for a month??? I would like to see more.

JessicaL620 · ‎05-31-2022

I would like to see a column for "Balance" on my Account Activity Summary. If we pay our 6 months deposit prior to the renewal date, I'd like to see what's in our account as of today. Thank you.

StephanieJ9 · ‎05-31-2022

Why when survey data is exported into a CSV file is it not in the order submitted. We often try to share feedback as we get it and it is confusing to see what has been shared and what hasn't since every time we export it is in a different order? Exported Survey Data should always be sorted in a time stamp order so that it is easy to view.

Pushkin-Gallery · ‎05-30-2022

The folders option does not allow a user to isolate and conceal a specific group of images, so the folder feature is useless and very disappointing. If a user want to store 50 specific images in a folder, they all show up on 'All images' causing the user to scroll and hit 'show more' ten times before they get to other image selections. What a joke!

TrudyV1 · ‎05-26-2022

Answering system needs to be improved, the last few times i have called have been a nightmare.

Product Ideas

Include the unsubscribe reason on Subscriber Activity Report

iPad app

Worst platform out of the hundreds of platforms that I deploy to my staff

text size/fonts

Manager Users - Reset 2FA

Time Zones

Details Screen

Application for letter invitations

change password

upload

Creating accessible emails

social media posts to FB

Custom Fields with Checkboxes or Multiple Choice For Signup Forms

Vagaro Integration

THANK YOU ...

reporting

Billing

Exported Survey Data in order

Folders serve no function

Answering system needs to be improved

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