Product Ideas

WayneC057 · ‎11-17-2021

Can't I simply pay my bill? This site is horrible every year it is a hassle to try and get the payment processed. There is no submit button on the web page to process my payment????????????? Send Email or view printable invoice. No SUBMIT BUTTON!

LeslieN83 · ‎11-16-2021

You have issues Constant Contact. Many of the cell phone survey takers told me that when they hit the submit button, their answers did not got through. Also, You do not provide an opportunity to custom create a thank you once the survey is done. AND, a second opportunity for an opt-in. At the bottom of the page, I would like to 'see all responses' and when I click on the open answer poll, I just get one big run on sentence, making it impossible to view, and cumbersome to collect a list. I may have to cheat on you Constant Contact, and go somewhere else, as you are not providing the service that I would like in this area. Sincerely, Leslie Nolan

PhilipE37 · ‎11-15-2021

you claim we can only email people we have done business with or that have given us permission to email them. Actually you do not enforce that with everyone. Today I got a recruiting email from one of your customers, Southern Marketing, with a contact person, Lamar Clement. I have never done business with them or given them permission to email me. It is spam, and they are not the first using your service to do this. I don't wish for any of your customers to ever contact me again. Are we clear? 4233162225, Philip Edwards BmTmJdvwda8sv0ufKNDWORAnq9yRhh-sYGEcEwT9rK6o-JZhHP56Hkd9MeIRs6K6qud16UWdvS6lskiM2Q4Alpm3ZSKurtQpCZy5eCk95-ktEsKUSiAceFKkMtpSUOHRa024lI1H0ShM=s0-d-e1-ft

FWSR · ‎11-15-2021

There should be away that we can arrange the order of events. We usually schedule multiple events at one time, and/or will add an event at a later date. It would be helpful if we could move the most current event to the top.

StephenS700 · ‎11-15-2021

Thereâ s no logical step by step way to do an invitation. Why not ? Iâ m using a smart phone and a Mack book pro. I have used Other services like - and printing service online ans 0 issues. This constant contact is hours of my time wasted

Echo · ‎11-15-2021

REALLY USELESS!!!

user549368 · ‎11-15-2021

I opened my account yesterday and it is deactivated for no apparent reason .. The chat is not available and to get information, you have to contact an international number ... but during this time you continue to bill .... never seen such a negative first contact ...

LiesaA · ‎11-14-2021

I need choices such as Cash App and or Venmo to include part of my clients that do not or will not use PayPal.

JudithP201 · ‎11-14-2021

Absolutely horrible counter intuitive user experience. Please fix it. This is the first thing I've used that is impossible.

KatiaG60 · ‎11-14-2021

very difficult to re-arrange and re-assign photos to their respective folder, one needs to keep scrolling down endlessly.

user4750693 · ‎11-13-2021

CC is a RIP-OFF..Could not use the services for months and was billed. tried discontinuing the services before this new month and got a message days later that I will still be billed. I was setting up my account so many people were willing to help but none now. RIDUCULOUS.

JudyG17 · ‎11-13-2021

When I open up a past campaign, I cannot see what contact list(s) the campaign in question was sent to. Why is this so difficult? It would seem like a common sense no-brainer. So frustrating.

JessicaH9751 · ‎11-12-2021

Hi! We've been using Constant Contact for a while now and have enjoyed it. One of the only things that seems to be missing is the fact that there is no way to print a report for an email. I have to take snapshots of the different sections and the paste them into a Word document to make them look decent. I have to print a report out each time we send an email for our agents and we have 9 agents on our team, so you can imagine what a pain it is to try and do snapshots and paste them for nine agents. Am I missing how to do this? Is this function something that would be coming in the future? Jessica

FaigieR · ‎11-11-2021

I need to get on to my account, yet despite the fact that I have the right sign on information, and that I have used my lap top many times to sign on all of a sudden it is asking me for voice verification, the first time this happened I thought that would be it, but noooo it asks for it every time!! I am on a flight and I was counting on being able to use constant contact to do some vital email marketing, but no luck. So I tried chat, GUESS WHAT?? You got it! voice verification. This is absolutely ludicrous do you have to have only one way to verify!!! Get your act together and allow for a few ways since you can’t always get to a phone. Signed, one very frustrated and unproductive customer R. Ribiat onlinekpsherwine.com

AnneS3193 · ‎11-11-2021

Hi, ever since the last changes made it is practically impossible to use constantcontact on IPad or iPhone â ¦

FirstNameL270296 · ‎11-10-2021

After setting up I imported a previous email from my other campaign service as a test. I wanted to send a test to see how it looked. My account was immediately suspended and sent for review. After a long wait I was told I violated the terms and conditions by having a non Constant Contact unsubscribe link in my email. It was clearly in the terms and conditions which was immediately reference. No notice. No warning. No heads up. Just immediate suspension. So much for fixing the errors on the draft option. Seriously just poor job by a tech company. Additionally when you want to use the chat service, you're able to select billing, account services etc. Type in everything you want to say and submit only to get a dialog reply that "oh no, sorry chat can't handle billing or account services etc like we let you believe you were choosing. W T F . . . . . I give constant contact a long and constant goodbye.

NorthShoreUnitarian · ‎11-10-2021

Is there any way to enable the redo command in Constant Contact? This would make reformatting content in CC messages so much faster! If not, this is a plea to the cool cats at Constant Contact to please enable this command! Please!

LindaK07 · ‎11-09-2021

Hi, I would LOVE to use your survey form, but there are three issues that make me have to use Google Forms or Survey Monkey. 1- MOST Important: Your numerical question has no "0" associated with it. If I have an answer that says "Don't know", I do not want it to have a point associated with it. It skews all the rest of the scoring. 2 = You have no matrix choice for a question. Very Important. I like to have a question like: "How valuable is ...." and list several components in the question. Each component would get it's own answer such as "Very valuable" or "Somewhat valuable" 3. I don't remember and I can't go back without losing this, so it must not have been vital.

DonF0 · ‎11-09-2021

I've been with CC for 15 years. CC has many, many coujnter-intuitive aspects which take me excess time - particularly on the Event Platform - and, frankly, drive me nuts. I have CC to SAVE me time, instead, this because a job in and of itself. I need help virtually every **bleep** time I want to create an email, and I'm almost never starting from scratch - I'm copying a past email, trying to update it, and still... In any case, (1) FIX THE EVENT PLATFORM, and (2) consider doing a screen share with me and/or other good but frustrated customers to see, first hand, why we're frustrated.

AsfaPlasticSurgeryandZibaMedSpa · ‎11-09-2021

Thank you for upgrading social media sharing. Much easier!!!!

Product Ideas

Payment Processing ISSUEI

Survey

hypocrisy of Constant Contact

Events

This really is a dysfunctional system

WHY CAN'T USE ON IE BROWSER?

bad experience with your company

Payments

Landing page for events

organizing photos in library

B

Campaign Reports

Print email details reporting page

getting on to my account

Difficulty using on iPad/iPhone

Poor first impression

Copy format styles between campaign blocks

3 problems with your survey form

Frustration

thank you

Getting Started with Ideas

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