Product Ideas

KevinR388 · ‎07-11-2021

I'd like to be able to schedule social posts for NOW.

FredV43 · ‎07-10-2021

It would be incredibly helpful to have the functionality to schedule a steady event for a range of dates, instead of having to copy and create a new event for each day. It is incredibly tedious, time consuming and prone to errors.

gbymcavm · ‎07-09-2021

The new system of surveys isn't as good as the old system. In the legacy system we could create a question with different categories that we could rate on a scale of words that we could choose. The new system does not allow us to do this and would require me to take one question with a few lines and create a new question for each line. For example, I wanted families to rate our facilities in terms of cleanliness, repair, equipment. In the old system I had these listed and I could choose the rating that I wanted (poor, fair, good, etc) for all of these in the same question. Now this has to be a separate question for cleanliness, another question for good repair, another question for properly equipped, etc. In my mind, the old system had more options and was a better tool. I won't be using your surveys anymore. I'm forced to use Google. Thank you for listening.

TravisB19 · ‎07-08-2021

It used to be that we had like five minutes to be able to retrieve the campaign before it actually went out. Now we don't have anytime at all. I tried to retrieve it immediately after setting it up and it wouldn't let me. This is not a upgrade, this is a downgrade.

MichaelP47395 · ‎07-08-2021

These are ridiculously off base from what my company does.....I explained what we to the sales person that signed me up and I am terribly disappointed at what I see. We have a specialized product for a unique market. WE ARE NOT A CLEANING COMPANY.......

SokolSF · ‎07-07-2021

It would be nice to have a tab here showing which email addresses are bouncing , so we can clean up the list.

MacF28 · ‎07-07-2021

Why are the reporting links so long and confusing? I cant tell what anyone clicked becasue all it gives me is a link? It'd be nice if the 'click' reports were clearly stated

LauraG926 · ‎07-07-2021

Can't get a thing

LouY3 · ‎07-06-2021

it did not pull both pages over

KateE944 · ‎07-06-2021

I have had a subscription with you folks for years now because your template was easy to use and you offered suggestions etc. Now it has gotten mora and more difficult and if I want to have help I have to pay almost $80 on top of all the money I spend monthly. I am currently looking for a different service but want you to know that I feel ripped off after paying all this money for countless months.

Assertus · ‎07-06-2021

I would like to have a private landing page where only subscribers can access content. So you need to sign up to see the page. Goal, I will share webinars videos privately to my clients. The videos will be stored in my site or Private Youtube access. The subscriber need to signup/log in to access that page.

TomP501 · ‎07-06-2021

Doesn't work. Fix it!

DONB913 · ‎07-04-2021

to much money, no thanks

LMRubin · ‎07-04-2021

I would like to see the survey submit button added to the list of available links for automation. In this way an automated response could be sent to those who submitted the survey. A present I use the link to the survey but you can't be certain that the survey was actually completed.

moneekj0 · ‎07-03-2021

I am very impressed by the support that has been given to me by constant contact. I got started a little late working on my account. Thanks Moneek Jackson

Gustavo_GDM · ‎07-03-2021

When a specific list of contacts is requested, the name of the requested list should appear as a reminder (and confirmation) on the window header.

BridgetB7878 · ‎07-02-2021

I just want to tell you how frustrated I am with Constant Contact. I signed on to help a client with their email campaign. At some point I was switched into a paid subscription - after I'm pretty sure someone assured me that I wouldn't be paying. I have tried to cancel and you make it virtually impossible to do so. I am now on hold for 20 minutes. I will be reporting your business to the Better Business Bureau and will NEVER recommend to a client or anyone ever. This is so ridiculous, unprofessional and scam-like.

AdamS8374 · ‎07-02-2021

Every time I contact customer service via chat, I'm told to call, even for the most basic requests. Very frustrating. Will likely switch to mailchimp

TheFallsChamber · ‎07-02-2021

The layout for the social media editing page is strange and frustrating to use. For some reason, the editing box is itty bitty, but there is a huge preview screen next. What is the point of having such a tiny edit box when the preview is right there on the same screen? Why not just allow the edits directly in the preview? It's time consuming and inconvenient to have to scroll up and down in this little tiny editing box to find the sentence or even paragraph that I'm looking to edit, while also having to scroll up and down the preview box to find the same point. Usually, I'll find the point I need to edit in the gigantic preview, instinctively click on it to edit it there, then remember that I have to scroll through 50,000 characters on a teeny tiny editing window, searching, searching, searching, to find the same point, to make a quick edit. It's not only an extra step, but a very time-consuming one. It doesn't make sense why the large preview section is not the editing section. I'm curious in what way is the teeny tiny editing box supposed to be helpful? Trying to edit 50,000 characters while only being able to see 3 lines of text at a time is not efficient, and makes it more difficult to catch errors. It's also weird that this function is so different from the email campaign function. In the email campaigns, you have the full workable space to make all the adjustments you need, and then after you save you can click a window to view the preview. That makes way more sense than having just an itty bitty editing space and a giant (useless) preview on the same page. Why not use the same successful model that you use with the email campaigns and make your entire platform easier for businesses to utilize.

JulieJ67 · ‎07-02-2021

It used to be simple to share. Now it's impossible. You always make it worse.

Product Ideas

Social

Event Scheduling Functionality Suggestion

Rank items on non-numeric scale for survey pages

Ability to cancel email after hitting send now

Sample Campaign and Campaign Design

Insights in Contacts

Link to responses

Can't get into a thing

both pages

Frustrated

Private Share the URL for a Lead Generation Landing Page

Instagram integration

feedback

Automation

Assistance

List of Contacts

Never coming back

Worst customer service

Social media editing page is a nightmare!

sharing

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