Product Ideas

Web site and video are totally confusing. Unable to use them. Have to actually call to figure out what to do. ... View more

I would love if the landing page had more options and was more customizable. For instance the email templates are super cool but then when you get to the landing page options...its a real buzz kill. Even if we had control over the code we could create what we like. Thanks for taking this into consideration. ... View more

Can't view clicks on links without scrolling down and then using the internal scroll bar to scroll to the right to see the amount of clicks on the links, but then I can't see the which links have which clicks. HORRIBLE IMPROVEMENT !!!! Please fix ASAP! ... View more

First I signed up for the free trial thinking I would be able to try the product but you limit me because of contact size. Then I see the price jumped from $20 to $195. ... View more

where's the old contact page. I don't like this Contact page. Is there a way I can view the previous format? ... View more

The "preview" provided prior to sending out a campaign does NOT match the final version. There needs to be a better way of providing accurate previews to see what the post will look like once it's pushed to a social media platform. ... View more

It would be extremely helpful if you could see which account user was performing actions. Who created a campaign, who added a contact, who edited a contact, etc.   For accounts with multiple users logging in, we need to be able to see who is making which changes. Almost for quality control.   Example - A contact is added to 'All Office' list, however they should not be on that list. Management needs to be able to track the user down, that added this contact, to see why the contact was added to the wrong list.   It's great we now have the ability to add different user roles; however this 'activity tracking' or 'multi-user setup' has been requested since 2013 on various threads. ... View more

Longer time range for campaign reporting. It looks like you can only see reporting from the past 12 months? I have campaigns I run only annually or semi-annually and like to compare between years. Can you bring that back please?     ... View more

Customer Support is Simply useless ... View more

Every time I open Constant Contact I see an unflattering photo of a guy promoting "Getting the help your business needs". Maybe I've been inside too long due to Covid, but over the months it's become an irritation. Can I get rid of it or can you? I don't know if anyone's photo on my CC home page would be welcome, but this one is definitely not. Sorry... ... View more

The update is difficult and cumbersome to navigate. Also, that CC launched this during a PANDEMIC is really unpleasant to the end-users. Added stress of learning/navigating this system during this difficult time, when all businesses are learning a multitiude of other new platforms, while trying to keep business and contact successfully moving is very trying. Not pleased at all. When I have more time to study/learn this system hopefully I won't have to spend and hour trying to reach someone on the phone for help as has been happening also. ... View more

Good morning. I wish you could make it possible to archive e-mails automatically or semi-automatically. Maybe a check box on the scheduling page ("Archive When Sent?"). The benefit of being able to schedule a newsletter in advance is somewhat countered by the inconvenience of still having to log in right afterwards to archive it. But, I can appreciate that not every e-mail blast sent needs to be archived, so a full auto-archive feature isn't necessarily helpful. That's why I think a checkbox would be good. Set your date, time, social media, and website widget update all during the same process. Thanks! ... View more