Product Ideas

Nowhere does it tell me when my plan started and when it ends. I guess I'm just supposed to trust you and sign up but I'm saving money. But what if I have 11 months left on my plan? I'd have to and hopefully be able to find that information which I doubt. Tell me when my plan ends and how much I spent this time. Next tell me when the new plan would start for the $292 and show me how I would save money ... View more

Need the ability in the new Survey page feature to add skip logic functionality to questions. This is currently available in the legacy survey tool. The legacy survey tool should continue to be available for use until current functionality is available in the new survey tool. ... View more

It would be really great to be able to create an automated email from an email that is already created. Just adding that as an option when you pull it up. Right now you have to go into the automated email option and create a new one, even if you already have the one you want in the files. ... View more

For the past couple or event registrations we've had spam bots sign up and take valuable registrant spots. When contacting customer service there was no constructive help on how to avoid this, expect to put a captcha on our site for when people click a button to LEAVE our site. This user experience is a terrible idea and would deter registrants.   With that suggestion from a service rep. it seems like Constant Contact should have the option to add the captcha to registration forms. or have a spam filter. I'd like to suggest that or if other people have solved this more elegantly.  ... View more

Perhaps at the top of each column, put a drop down to offer other options. For example: at the top of the link clicked, one option might be to sort the links, the name column might offer alphabetical or by name etc. ... View more

Hi All! So I just switched over from another EMM provider, and there are some things that are really being overlooked for professional marketers as far as automation is concerned. As someone who was a diehard, and consistently in the top 5% of monthly users, there are things that I love so far about Constant Contact (i.e. easily being able to adjust the theme of emails without diving into source code).   There are definitely some things aside from the basic email editor that I think can be improved on. For instance, being able to base an automated series around a specific date or custom field is crucial in B to B email marketing. Our clients have lease expiration dates listed in their contact profiles (custom fields), which means that they would specifically be looking for our products around this time. Being able to time an automation series around this would be a game-changer.   Another improvement would be to allow the functionality of automatically funneling contacts into separate contact lists once they finish an automation series. For example, during an automated series, I do not want my "general interest" emails going to specific contacts in addition to the automated series, but after the automated series is complete, I would love to avoid having to manually remove them from the automated series and add them back into the "general" list.    Just some thoughts on taking the automation-side of Constant Contact to the next level! Thanks for listening to my rant! Matt ... View more

When creating posts for Instagram I do not see the option to post videos, use multiple photos or the option to post to my story. Is this something that will be added (soon). I really like this feature and want to continue to use it. Also, will Linkedin be added? Would love to be able to post to all my social pages from one place. ... View more

I need to know the industry that my subscribers are from. In the profile update they provide that information in an un standardized way. Can there be a drop down list so I have consistent values in that field and can sort on it. otherwise, there a lot of different names for the same industry. Ii run webinars and Go to Webinar has a dropdown list for industry so all of the lists I upload from webinar registrations (they opt into the list) has standard industry responses. This is extremely critical. I can't ask my subscribers to update their industry or it will corrupt the CC data base for that field. ... View more

Hello, The landing page doesn't allow me to change the graphic for Facebook. This is really bad for social and creates low engagement. Please fix it. Thank you! ... View more

The "improved" landing page no longer allows for the selection of multiple lists.  This seems to be such a basic feature that I am surprised that it was taken away without an alternative being provided.  It will really limit the use of the landing page feature in our upcoming events. ... View more

You should be able to add new content to active email automations. This will allow for you emails receiving content to continuously be able to receive updated and new content without the automation ending. ... View more

There is no way to resize an image in the fancy new image editor. There needs to be an easy way to resize images to make attractive tiled backgrounds. ... View more

We should be able to have more than one criteria of each type to create a segment (i.e. I should be able to create a segment that targets people who meet BOTH of these criteria: were sent any of the last 5 campaigns AND Opened one of the last 10 campaigns. ... View more

I could delete sooo many images from the library, if I knew WHICH version of a photo was actually used in an email. Every time I edit a photo a new image is added to the photo library and I don't have time to delete older versions at the time I am writing emails because I am pressed for time, but I would love to go back and delete images that never appeared in an email. A feature such as some kind of highlight of images actually inserted in a newsletter would help REMOVE sooo much memory being taken up by unused images - that should be a HUGE bonus for you if everyone could do some housekeeping in their images. ... View more

I'm incapable of indenting the first line of a paragraph. This simple aspect of writing should be a no-brainer possibility for account users. Especially when so much of marketing is not only content, but how the content is presented. Capability to indent and format paragraphs properly is a necessity. I'm shocked this hasn't been addressed/fixed, it's such a simple formatting requirement. ... View more

We would love an option that allows for lengthy paragraphs to have a collapsible ability that had a "read more" button. I see that you have a button for "read more" but this links to a website. We would rather it collapse the text to "read more" button. Thank you, Carolin Wood at Cornerstone Fellowship ... View more

Please consider adding as empty trash feature. Fully understand there is no limit but completely deleting campaigns works better. Especially if multiple users use same account. Thank you ... View more

I REALLY need to be able to add a caption under photos in our newsletters. The option of adding text on top of a photo is not a good option at all. The caption should be immediately beneath the photo in a stand alone text box. Also, it would be extremely helpful to be able to position a photo within an article anywhere within the photo -- not at the very top. ... View more

Please up your maximum file size for attachments (documents & photos). Currently you cannot upload a file larger than 5MB to attach to an email which is extremely inconvenient when you have well-designed trainings with multiple screenshots. Even after compressing my 13 page training it was 5.7MB, still too large. A simple Gmail account allows you to upload attachments that are up to 25MB, so only allowing for 5MB is very low. It's even more frustrating because our company is only using 9% of it's total available space, so there's plenty of room available for a couple larger attachments. ... View more