Product Ideas

MPA-MediaRelations · ‎10-18-2021

I noticed today that the figures under the "click rate" column on our Campaigns dashboard have significantly changed. We used to see the "click-to-open" percentages, listed next to our campaigns on the dashboard. I hope you can provide customers the opportunity to select their own dashboard settings to easily view which figures are more important to them. For our purposes, the "click to view" percentages are what we are interested in. Because of this new setting you've created, we'll have to manually go through each campaign to get to the number we want, which is more time -consuming than necessary. Thanks, Bernice Freedman bfreedman@massport.com

PaulH82 · ‎10-18-2021

After nearly 10 years of using Constant Contacts for my survey tool and over 1000 surveys completed, I am going to have to move to another provider after your disasterous move to the new "improved" survey tool which simply doesn't offer ANY of the previous functionality. I cannot identify individual responses, cannot collect any personal information, the results are a jumbled mess and it's basically unusable. You gave your customers no choice on whether we wished to continue with the legacy tool or move to the new one and simply forced us into something we may not have wanted. A key part of my business relied on this survey tool and now I'm stuck. Thanks Constant Contacts and Goodbye after 10 years.

BobbyS96980 · ‎10-15-2021

Have a search available to look up customers quickly.

smiller112645 · ‎10-14-2021

Hello. I think it would be great if Constant Contact developed an overlay sticker option. Nothing that alters the overall framework or layout of the campaign structure. An option that allows the user to place a sticker of their choosing on top of the campaign. It would be nice if these stickers could also be applied to the background as well. I'm sure there are a decent amount of free stickers available that could be used as an main base pool and perhaps you could partner with a sticker company to have an option for more customizable stickers i.e real estate, educational, sales promotion, seasonal etc. etc. I use constant contact a lot and think this is a fun feasible addition to the program.

PoloCustomProducts · ‎10-13-2021

It is very difficult to download responses and comments that make sense. I have been working on it for a couple hours, contacted chat, and still can not figure it out. I am very dissatisfied with this new Survey format and results download.

RodneyG182 · ‎10-11-2021

is there a way to make private notes on contacts so that only one profile user can see it?

DayA0 · ‎10-11-2021

Hi. We can sort our email campaigns into folders. But we can't filter the calendar view by folder. And we can't filter reporting by folder. PLEASE make this possible! Thank you.

ToddG153 · ‎10-10-2021

Hello, We're looking for a way to save these responses as PDFs. When exported, the formatting and the answers get lost. Thank you.

ChristineP309 · ‎10-10-2021

Would like to be able to download list of Contacts that are Most Engaged / Least Engaged

A-BTech · ‎10-08-2021

I need to cancel a scheduled resend to non-openers, but can't find a way to do it.

JamesVrac · ‎10-08-2021

I'm pretty sure the manage users section used to display the username, but that appears to no longer be the case. Can this information be added to this page? Thanks.

DebbieS109 · ‎10-07-2021

I am taken to My Account

AndrewM30 · ‎10-07-2021

Hello, I never received a notification that my emails would be switching over to the new software and I lost a good amount of work that was supposed to go out today. To say that I am annoyed would be an understatement.

ConnieD909 · ‎10-06-2021

Why is this not sorted alphabetically by last name. You can't find anyone listed like this.

BarbaraS06507 · ‎10-05-2021

Why do I have to do this to see a conference

HenrikW1 · ‎10-05-2021

Can't add my images to HTML code in this editor. Test driving your system for our company and get get it accomplished. May have to go with .

Marisa_M · ‎10-05-2021

Hello, We are using a Landing Page that I built in CC for a specific marketing purpose, and we have a domain redirecting traffic to this landing page. I was wondering if there is any way - when someone gets to the page - to have the URL masked to display the domain that we are directing the traffic thru, rather than the URL of the actual page which looks like http://lp.constantcontactpages.com/ etc? Is this possible to do? And if not, can it be added as a (not-too-distant) future enhancement? Thank you, Marisa

ac-nj_aauw · ‎10-05-2021

I am disappointed that the email send setting changed on this campaign. I do not want to ever ever ever send emails from one of the two email accounts on my profile. I always always always want to use the other one. It is very annoying to have to set this every time. It is even more annoying whenI do configure it properly and then something goes wrong on your end and you are not able to schedule an email to go out and the prompt is to try again. Then I miss changing the send email address AGAIN and NOW IT IT SENT FROM THE WRONG ADDRESS. You asked for feedback, so there it is.

LuisaC1 · ‎10-05-2021

I was unable to build my campaign as I have done it for years. Luisa Chocolatiere

TimMurrill · ‎09-30-2021

The interface is so rudimentary as to be clunky and annoyingly time-wasting. I should be able to batch delete all my bounces and cannot. Seriously. You were first to the post and yet you will eat the dust of other systems that are more elegant and easy to use. Take this as the valuable feedback it is. I want my hour back that I'll spend manually confirming a one-by-one delete. "I've got the time to waste." said no one.

Product Ideas

Give Customer Control over Dashboard settings

The new survey tool is a disaster!

Search for existing customers

Overlay Stickers

Download Responses

contact editing

Please allow more views by folder

Save as PDF?

Contact Reporting

Making changes is too difficult

Manage Users doesn't display username

unsubscribe changes

No Notification of Upgraded software

contact list

Dissatisfied

Can't add my images to HTML code

URL Masking for Landing Page

Email send address issues

Your new formats are not friendly. You removed important features.

Bounce and deletes

Getting Started with Ideas

What's New?