Product Ideas

Thank you!!! Love love love it!! ... View more

I wish your company responded to an idea based on its merit, not primarily based on how many other people took the time to ask for the same thing. People often suffer the absence of something without speaking up! ... View more

It would be nice to know the source of the new subscriber. Did they sign up as a result of the email newsletter or a social post, or from the button on the facebook page. I'm very curious to know this! ... View more

Please don't be afraid to say, "The answer to your question is no." You act as if no one has asked the question. Have a "Sorry, folks, these features don't exist (yet or will never) in Constant Contact. Glad you asked, though." Time is valuable! ... View more

I was with a company called Royaltie, it's and all in one campaign program, however their email program is not up to par. However what they did have and I would love to see it here on Constant Contact is a Zoom support. ... View more

Please provide explicit exits from all screens. It seems that the only way to exit many steps is to escape (ESC)  ... View more

I went on the wrong site. I do not own a business. Was trying to find my personal account balance. ... View more

  I received an email this morning addressed to Derrick. I’m not sure who Derrick is however, I really don’t appreciate getting his emails and I’m not quite impressed with your customer service if you send the wrong emails to the wrong people!! We have no one named Derrick that works for us.   Patti Skelton ... View more

I thought this was for contact with my Priest! This is a scam ... View more

i WANT TO OPT OUT OF THE COVID 19 INFORMATION. LIKE MOST PEOPLE I AM OVERLOADED WITH IT AND DONT NEED TO BE REMINDED OF IT BY CC. PLEASE TAKE ME OFF THE LIST NOW. ... View more

I hung up yesterday because i have better things to do then remain on hold. maybe turn off your LIST REVIEW screening so CC isn't holding people up. we do have things better than being on hold for the SECOND day in a row. Why don't you call us when you have time? That is what many other companies do. we get to move about our day, you call us based on the order in which we called. THAT'S what you can do for YOUR CUSTOMERS!!!!!!!!! Rediculous!! ... View more

I have a tendency to import PDFs designed in Adobe or Canva because I find the templates difficult to manipulate. Pictures and text should be truly drop and drag for placement. I hate the constraints of the Build - I battled for 15 minutes yesterday to put 3 images in a row next to each other - CC refused to allow! ... View more

I find it very unusual and quite ridiculous that if i want to change the order in which i send my emails and which emails are sent in my series, that i can't just reschedule and prioritize them when i want. You should give your users the ability, simple editing and rescheduling the sequence function. I can't even unschedule certain emails at this time, at least it's not showing them as unscheduled. I find the editing of your AR functionality very antiquated. ... View more

Great job guys! I like the new calendar view much better than the old one, it's much easier to view monthly snapshots! Thank you! ... View more

It would be nice if you would make the calendar view downloadable. ... View more

I worked with Dani last week on an email campaign and she was AMAZING! Very personable & super helpful. She truly exceeded my expectations....Can she get a paid day off?! LOL ... View more

Just a quick THANK YOU to your support phone line!!  I called in to your support line about March 17 or so.  The gentleman who connected with my call (Dustin possibly???) went above and beyond to try to figure out a problem with a valid email address that was bouncing our emails back.  My apologies I did not keep his name.  But he worked with me to confirm the steps I had already taken, and then put me on hold for a while (but kept coming back apologizing it was taking so long to dig, but kept checking on me!). He talked to the other lines of support to figure out what was going on.  We ended the conversation thinking the only thing left was for our user to use another email address because our emails continued to bounce.  BUT IT STARTED WORKING!!  I don't know what you all tweaked on your end, but I just looked at the email account, and the emails suddenly started going through to the user.  Maybe coincidental.  But either way, just want to say thank you to all the "back levels" of support that your efforts are appreciated, especially in this time of working remotely and trying to keep people connected.  -Emily, Christ Church ... View more

While I understand that it is essential for platforms/companies who offer social media interactions to stay relevant and current, I am very discouraged by the complete overhaul of the user interface. For several years, I have been more than 100% satisfied with CC, its platform, and its customer service. I recommend it to every one I meet. This change is troubling, and (seemingly) unnecessary, resulting in a much more "clunky" interaction with the home screen. Thank you for taking time to read my feedback. ... View more

It's more difficult to find information about my contacts and to create lists with my contacts. Having the engagement on a separate tab in the contact form is cumbersome. The information is visually difficult to read, seems clumped together. Before there was more line spacing that made information the contact page easier to read. I'm not a fan of what you're doing. ... View more