Product Ideas

BillW435 · ‎05-16-2017

Is it possible to more font size choices? Jumping from 36-48 is a bit much. I'd like something in between those for when the occasion arrises.

EdwardT527 · ‎01-10-2023

When are you guys going to make only phone number and name lists be used for the SMS texting within Constant Contact? Just eliminate one requirement, the email list. I only have a name and number list to use......

TPB197 · ‎12-29-2017

Should really have a column of which list it dropped off of, so that we can track this. We have 4 different organizations that we do blasts and events for . . . unsubscribe does nothing for me, if I don't know the list it came from - especially if you're working with a large volume and lots of lists.

ShaneR0 · ‎12-18-2020

I don't see a button to click to get customer service/support.

SandraBKChamber · ‎12-17-2020

Please include all links on the Heat Map and not just the top 5. Newsletters have more than 5 links. -Thanks!

RuthS948 · ‎12-07-2020

In the previous version, you could start typing a tag or a list when adding a contact and it would pre-populate ones already used. In the current version, you now can only scroll through the list of either lists or tags and check the ones you want, which is extremely time consuming. I've stopped using tags as a result. Please provide the option to type what you want to select and the options come up. Thank you.

TeresaS33 · ‎11-16-2021

there has to be an easier way to view and catalogue images - we have stored way too many for no reason and I'm trying to go through and delete them, but every time I delete or move to a folder - it goes back to my most recent

MaryH821 · ‎12-01-2020

Why do you have to "fix" things that aren't broken? 100% of what we do via Constant Contact is sending instructions to new clients. We do that by resending a campaign to a specific new email address. Now you have taken that option away so instead of a simple and fast process that I have used for years, I now have to add that person to a list, delete anyone else from that list, and then go back to the campaign and resend. What used to take about 3 steps now takes many more than that. WHY???

Hal · ‎11-03-2021

Sadly, your website has gone from easy to use to horribly difficult to use with the most recent changes, and I'm pulling my hair out. Raynor James

MikeS856 · ‎11-17-2020

This doesn't work. I'd rather have a support link than a "feedback" link.

DavidL028 · ‎11-01-2021

WHY DON"T YOU AN UNDO OPTION?????

TomP8052 · ‎10-31-2021

Signed up for your trial, then started to get bombarded with emails. To the point I was looking to stop them, and possibly cancel my account. The fact that you don't allow me to cancel my own account is why I will not be paying for your services.

MarcL038 · ‎04-03-2015

You have horizontal spacers to separate sections, but not a vertical spacer. I'd like to be able to add a vertical bar to separate my content. Thanks!

GeoCatch · ‎10-18-2021

Hello we are using your RSVP box for an event and the month format is in US (M/D/Y) and not what we use in Australia (D/M/Y). Is there a way this can be changed?

BoschSecurity · ‎10-15-2021

We created an event registration campaign, and an associated Event Landing Page. Discouraged there is no analytics-type reporting for the landing page. In addition to actual registrations, it would be very valuable to gauge level of interest from the invitees. Simple data on landing page clicks woul dbe very helpful, such as: Number of "Add to my calendar" clicks Number of "Register now" clicks Getting contact info on who clicked would be neat, but not necessary. Simple counts would goa long way to help evaluate interest and response rates.

AMFYT · ‎12-10-2022

It would be great if we could have Constant Contact users authenticate using SAML. Right now, there's no way to enforce authentication policy (like MFA) to users with access to the account. Likewise, it would be helpful if we could auto provision/de-provision users using this integration Hope you can look into adding this feature.

DayA0 · ‎10-11-2021

Hello. PLEASE allow different email campaigns to be opened in new tabs. Having multiple campaigns open helps with visual reference when working on the format of new campaigns. It also helps compare reporting, etc. PLEASE PLEASE!

IvanR · ‎10-18-2020

I had two contacts that were same person but different email addresses I deleted one to combine them. Then your system would not let me change the email on the remaining contact to the correct email of the deleted contact, saying it still existed (even though I had deleted that record). A search proved it didn't exist. So now I am screwed. Your system has a bug. FIX IT so I can get my data correct. I founded a software firm in 1981 that still exists today. Do you test your software before releasing it on an unsuspecting user?

IBI_UCC · ‎08-25-2017

The calendar view is great but it would be more valuable if it were used for the event campaigns by date. Currently the list of events lists them in order of the dates they were created, not the date they actually are scheduled to take place. This makes it very difficult to locate a specific even as it approaches. Will Constant Contact figure out a way to allow us to view them in the order they will occur? Would save so much time and frustration. Nancy

SAScc · ‎02-04-2019

ONCE AGAIN, CC rolls out ill-advised changes for change's sake. The "new" email builder is utter nonsense. It is restrictive, uncooperative, and amateurish. What was wrong with the way it was for YEARS? Why change? Is this really better? I echo what others have said in that it takes MUCH longer to compose an email the way I want it than before. I won't bother asking for an option to use the old editor; as we all know how those requests turn out. I guess we'll just take what's shoved at us and keep paying, as per usual.

Product Ideas

Allow for custom text sizing in editor

Upload Contacts For SMS Without Requiring an Email Address

Want to know what list contacts were on before they Unsubscribed

Support Contact Information

Include all links on Click Heat Map

Search Bar for List Management in Contact Details Page

image library

Ability to type in or paste contacts when resending campaign

Your Website

Link In Account To Contact Support

UNDO

You lost my business

Insert vertical divider into a campaign

Edit date format for RSVP action block

Create report for event landing pages

Single Sign On Option for MFA

Please allow campaigns to open in new tabs

Email Address Already Exists when Adding or Editing Contacts

Show events in calendar view

Another swing and a miss

Getting Started with Ideas

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