Product Ideas

As I try to have all of my posts scheduled for the month, it would be incredibly helpful to have an easy to view calendar version of the scheduled posts. I was going through each individual post, having to look at the fine print date, and edit it as needed... it was a nightmare... if it was in a calendar view (something like G-Cal) I would ve able to see all the posts in order and move them around where I need them.... Maybe even have a quick thumbnail pop up when you hover over the post which allows for quick editing...   That may be way too complicated, but if it is possible, it would make it much more enjoyable to use... and keep us from looking for some other piece of software to do it better...   Signed, A Humble Student Director ... View more

Every time you change something on the site you waste my time relearning. This time editing a contact — for gosh sakes don’t screw with the site!!! I’m trying to run a business here - not play with a new version of your site!! Send your web developers away somewhere to play video games - where they can’t do anymore damage!!! ... View more

Good afternoon, just got off the phone with Juan in billing. He shared that despite it taking approximately 6 weeks for my organization issuing a check, he is only given the option to give a week extension and after I would have to phone back week for an extension until you receive the check. Have your considered the amount of money could save by increasing that timeframe to a month. The time an employee spends on a phone call, is valuable. ... View more

For context, this is the page in reference for my idea: https://status.constantcontact.com/   Constant Contact should have either a dedicated twitter account or a subscription option which disseminates live updates on the website status. I manage my employers marketing and this would be extremely useful for me. ... View more

Paul walked through the sign up process and was very helpful. We had a very positive experience with constant contact, we will definitely use again in the future. ... View more

Obviously, your customer service doesn't care about prospects leaving without even trying your software, please review the chat with Jenna around 4:13pm 6/3/2021 and see how simple she let it go of your prospects. Thanks, Marcela. ... View more

This is the second form I've created and I know there is a settings pull down where I need to choose my list to put my contacts in for the form responses. I cannot navigate to this important content. I suggest you move it up to the design tab because that is not something I edited either time. ... View more

Is it possible to add more social accounts like google or pinterest? ... View more

In step 1 of the data upload process, the name of the list you're updating disappears.   My suggestion is to display the name of the list you are about to populate the top of the page, so you can verify the data you are going to upload is the correct data for the list.  I work with many lists with very similar names and  when I'm routinely updating I have to focus hard to remember which list I just selected so I can pick the correct data file.  From start to finish it would be great to be able to verify that the right data went into the correct list. ... View more

I would suggest an email be sent to users whenever there is a status update/issue. It would save a step and alert users real time. Other SaaS I use do that and it helps be prepared if there is an issue for me. ... View more

i have been very happy about the company ,the way they handle their responsibility , customer service is very good and billing department are very prompt  ... View more

Disabling my autoresponer emails and giving me 1 month to recreate and reschedule all of them them is totally unacceptable. If you were going to a new format you should have created an automatic conversion for all your customers who are relying on their previously created autoresponders. Why would I continue to pay for this? This is not how you take care of and keep your long term customers. If I have to recreate and reschedule all my autoresponders, I will... but in another system. ... View more

When photos are "replaced" rather than "deleted" and then a new one added, if a link was attached to the original, it STAYS with the replaced photo. Not a good feature. An old link with an updated photo is a bad practice!  ... View more

Trying but can't view campaign info because of this banner: "In recognition of Memorial Day, our phone support will be closed on Monday 5/31. Chat support will be available from 10am - 6pm ET. You can also visit our Help Center to see additional ways you can find answers to your questions." ... View more

Constant Contact is VERY easy to use. In a matter of minutes, I am able to upload a contact list, creative, and deploy. The reporting is clean, easy to read, and informative. Thank you! Tom@GeorgetownFitness ... View more

need a way to retract or make corrections ... View more

Contact data entry system - when I am inputting the data fields for each new person, and I scroll down to see the other sections included within the window... if I happen to scroll further down past the point than the "new contact" window has data/fields to display, it scrolls the background master list, therefore making a person have to stop and scroll again to find where they left off after the "wheel of fortune" lands wherever it feels like when the data is saved and the data entry window is closed.  The data entry window is the active window when inputting/altering contact data... it should be the only window that can accept mouse commands.  Is it to hard to disable input to the background while the active window is open, or at lease force the active window to accept all input until the contact file is saved? ... View more

Need a VISUAL plan for social media ... View more