Product Ideas

Something has changed with your email reporting in that the "date sent" now equals the last time there was an attempt to send to bounced emails. Can you please add a column that shows the initial sent date and time? Its very confusing to seeing the order of my emails all jumbled up. ... View more

I used to like Constant Contact a lot. Not anymore. The changes you made took a good easy intuitive program and turned it into a pain to use. In fact, the little newsletter I sent every month that worked well for my membership -- not possible anymore. I'm going to start looking around for other options. Very disappointed in this "new and improved" whatever . . . ... View more

We are very pleased with our custom design newsletter template. Thank you for a job well done! ... View more

Why is it not immediately obvious how I import new contacts on the contact page? I should not have to search for this functionality. ... View more

Why can we no longer see which campaign a contact has signed up for... I have several campaigns and in the past, I was able to type in my contact and it would show which campaign they registered for.    With the change, that is no longer available.  On a chat yesterday, I was told I would need to use segments?  When I looked into that, it appeared I would need to create a segment, then tag my contacts with that segment?    So that means I would need to go through each one of my contacts and tag them.  That doesn't make sense as I don't know which campaign they are in, so I would have to go through each of my campaigns to find out what they signed up for.  At that point, I already have my answer.  Is there an easier way?? Sheila Re   ... View more

Pretty disappointed in overall performance, price and lack of any COVID relief on price.. If one of these issues not remedied soon, going to  ... View more

When trying to add a block to my campaign, the pink line that appears moves much too fast. Thank you. ... View more

Gotta say, don't like it at all. Not user-friendly any longer. ... View more

Not really liking the new layout for Constant Contact. The older version was easier to navigate. ... View more

Yesterday as I worked on an email in Chrome I encountered a fairly new but now chronic issue. Namely, a photo that was not apparent (therefore not removable) appeared in my tested email when received by both me and my client. So I opened CC in Firefox. Same problem. That image was like a phantom picture - not in the editor, but showed up in my Inbox. When I finally resorted to using Safari (on my Mac Desktop- Mojave 10.14.6) I could see the image in the editor and therefore replace or remove it. I have discussed this with CC on the phone in the past, but as is so often the case, there was little concern for the problem, and their only suggestion was to either switch browsers (really?) or imply the problem was mine because I had copied an older email. Reusing an email had never been a problem in past years; this is a new issue. I hope your team can take this seriously and figure out where the issue is and fix it. It would be greatly appreciated to have this software work properly. ... View more

I recently upgraded to try out the survey feature offered by Constant Contact. Unfortunately, I found the functionality, flexibility, and reporting services disappointing, so, I have reverted to my regular "email" account. ... View more

The new interface is unintuitive and clumsy. I'm very disappointed. ... View more

I thought it would be easy to click and post as sent in my email. This didn't work as expected so I just went with the flow and created a similar ad. I think the ad looks great and I'd be happy to post it on Facebook but the green checkmark will not populate under customize your ad and lead form. This is very disappointing. ... View more

Hello! Since switching to the new editor, we cannot print our campaigns without it cutting off the top and bottom lines of each page. CC used to give us a buffer between pages since our printers does not print to a bleed. It would be great if we could change the print settings. Thanks! ... View more

Why is it that after being in business for 25 years that Constant Contact still does not offer their clients, who are the very ones who support their enterprise, a thorough way to analyze their own data?  Patently ridiculous and not something we should even have to ask, or pay additionally, for. ... View more

It would be great to see contact reporting data and charts over a given time period *for a selected list*. Thanks! ... View more

I was a new customer. I was charged 3times in one week (21.32 three times). I contacted your customer service and spoke to Elena in billing. She was never sympathetic. She raised her voice. Repeatedly told me I was wrong. I have learned a lot from this experience. Small businesses are not a priority nor do we get any support from this platform. Thank you. ... View more