Got a 'How do I' question? Join our live 'Ask a Trainer' session happening now for instant help and pro tips!

Automated Birthday Club Email

SOLVED
Go to solution
R-lene
Rookie
0 Votes

since 2014 Birthday club sign up worked. It looks like CC changed the birth date from 00/00 to January/00? If my automated series goes out and I enter a new birthday member the birthdate won’t get added in. Can someone at CC get back to me. 

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @R-lene ,

 

Please see our article on standard contact headings, which includes accepted formats for contact birthdates and anniversaries. This has been the standard for several years now.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

2 REPLIES 2
R-lene
Rookie
0 Votes

We have had since 2014 or 15 our Birthday club sign up. I am the Adm. It looks like CC changed the birth date from 00/00 to January/00? If my automated series goes out and I enter a new birthday member the birthdate won’t get added in. Can someone at CC get back to me. Thanks! I don’t know who did this but we should have been notified when this was moved. Changing birth month & date should be 00/00.

William_A
Administrator
0 Votes

Hello @R-lene ,

 

Please see our article on standard contact headings, which includes accepted formats for contact birthdates and anniversaries. This has been the standard for several years now.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here
Polls
How confident are you about the effectiveness of your current marketing strategy?

Top Choice: Not confident at all (70%)

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
Jun 05
Constant Contact Community Walkthrough and Demo
2PM - 3:00 PM EST