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Bounces

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EleanorW32
Campaign Contributor
‎11-11-2021 04:45 PM
0 Votes
‎11-11-2021 04:45 PM

I think it's really helpful that Constant Contact provides a video to explain why some emails are "suspended," but I wish there was an explanation for each reason.

For example, one email didn't send to two different people because it was "undeliverable." What does that mean? Why is there no explanation?

And when the reason is just "other." That isn't at all helpful. How can I fix the problem if I don't know what I'm doing wrong?

1 ACCEPTED SOLUTION
Amanda_G
Employee
Employee
‎11-11-2021 06:58 PM
‎11-11-2021 06:58 PM

Hi @EleanorW32 , 

 

I certainly apologize for the confusion! Here is a link that will explain how bounces work and show you the reasons for all of the various bounce types. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

2 REPLIES 2
Amanda_G
Employee
Employee
‎11-11-2021 06:58 PM
‎11-11-2021 06:58 PM

Hi @EleanorW32 , 

 

I certainly apologize for the confusion! Here is a link that will explain how bounces work and show you the reasons for all of the various bounce types. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
EleanorW32
Campaign Contributor
‎11-12-2021 11:59 AM
In response to Amanda_G
0 Votes
‎11-12-2021 11:59 AM

Thank you so much! This is extremely helpful!

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