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Clicks vs. Opens

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PeteT59
Rookie

What is the difference between "clicks " and "opens" when I get my results back ?

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DavidFischerSolutionsForGrowth
Community Coach

I'm happy to answer your question Pete.

  • Opens is the number of times your email has been opened.
  • The Open Rate is the percentage of email recipients who have opened your email.
  • Clicks is the number of times a link within your email has been clicked
  • The Click rate is the percentage of email recipients who have clicked a link within your email.

Constant Contact has a great blog that explains opens versus clicks. https://www.constantcontact.com/blog/opens-vs-clicks/  They also have a great list of open & click rates by industry. Here is their most recent one. https://knowledgebase.constantcontact.com/email-digital-marketing/articles/KnowledgeBase/5409-averag...

 

If you have any questions, please reach out.  



David Fischer

Solutions For Growth

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2 REPLIES 2
Chris-S
Administrator
0 Votes

Hi @PeteT59,

 

Good question and thanks for posting. 👍

 

Open Rate: It indicates the percentage of emails you sent out that were opened by their recipients. It helps gauge the effectiveness of your subject lines and overall email engagement.

Clicks: This feature allows you to see which contacts clicked on the links within your email. It provides valuable insights into the interests and engagement levels of your audience.

See our post here about online marketing terms explained for more information.  

 

 



Elevate your marketing with Constant Contact's Professional Design Services! From eye-catching email templates to custom branding and social media graphics, our professional design services are tailored to boost your business's impact and engagement.


DavidFischerSolutionsForGrowth
Community Coach

I'm happy to answer your question Pete.

  • Opens is the number of times your email has been opened.
  • The Open Rate is the percentage of email recipients who have opened your email.
  • Clicks is the number of times a link within your email has been clicked
  • The Click rate is the percentage of email recipients who have clicked a link within your email.

Constant Contact has a great blog that explains opens versus clicks. https://www.constantcontact.com/blog/opens-vs-clicks/  They also have a great list of open & click rates by industry. Here is their most recent one. https://knowledgebase.constantcontact.com/email-digital-marketing/articles/KnowledgeBase/5409-averag...

 

If you have any questions, please reach out.  



David Fischer

Solutions For Growth

Schedule a call


Help others find this post by giving it kudos.

Note: I am not a Constant Contact employee.


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