Re: Create an email with custom HTML code - Constant Contact Community

GregB259 · ‎02-15-2022

I have a template using custom HTML code. In the template, there are buttons to either download a file or buttons to open a registration form on our website. After sending the email out for a test I noticed the hyperlink URL for each button has been changed so none of the buttons work. How can I prevent Constant Contact from changing the hyperlink URL for the buttons?

William_A · ‎02-15-2022

Hello @GregB259 ,

It looks like you already called in and spoke with our Tier 2 custom code team for assistance. If you still have question regarding your custom code's link functionality, please let us know. Thank you!

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William A
Community & Social Media Support

GregB259 · ‎02-19-2022

Never got a solution. I think there should be an option to turn off tracking!

Zoe_H · ‎02-19-2022

Hello @GregB259,

I do apologize that at this time we don't have that option. I will gladly submit your feedback on this! Thanks.

Zoe H.
Community & Social Media Support

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