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Create an email with custom HTML code

GregB259
Rookie
‎02-15-2022 10:15 AM
0 Votes
‎02-15-2022 10:15 AM

I have a template using custom HTML code. In the template, there are buttons to either download a file or  buttons to open a registration form on our website. After sending the email out for a test I noticed the hyperlink URL for each button has been changed so none of the buttons work. How can I prevent Constant Contact from changing the hyperlink URL for the buttons?

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3 REPLIES 3
William_A
Administrator
Administrator
‎02-15-2022 01:27 PM
0 Votes
‎02-15-2022 01:27 PM

Hello @GregB259 ,

 

It looks like you already called in and spoke with our Tier 2 custom code team for assistance. If you still have question regarding your custom code's link functionality, please let us know. Thank you!


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William A
Community & Social Media Support
GregB259
Rookie
‎02-19-2022 08:11 AM
0 Votes
‎02-19-2022 08:11 AM
Never got a solution. I think there should be an option to turn off tracking!
Zoe_H
Employee
Employee
‎02-19-2022 10:31 AM
In response to GregB259
0 Votes
‎02-19-2022 10:31 AM

Hello @GregB259,

 

I do apologize that at this time we don't have that option. I will gladly submit your feedback on this! Thanks. 


Zoe H.
Community & Social Media Support

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