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Customer Phone Numbers-No Email Addresses

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catsgardens1
Rookie
0 Votes

I have customer phone numbers who signed up to receive text messages for horticultural information. They do not have email addresses and probably do not want email marketing messages. Looks as though you need an email address in order to create a SMS list of contacts on the CC platform. The numbers are compiled in my phone contacts, and all were sent personal messages per verbal request.

How can I use CC text marketing format in this situation. 

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @catsgardens1 ,

 

Without an email address, these contacts wouldn't be able to be imported. You won't be able to use our SMS tool for those contacts.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @catsgardens1 ,

 

Without an email address, these contacts wouldn't be able to be imported. You won't be able to use our SMS tool for those contacts.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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