Email Link URL & Metrics (Open Rates, ...)

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NatureWalkatSeagrove
Rookie
0 Votes

I have searched and can not seem to find the answer.

 

I have created an electronic newsletter, and sending the Email Link URL to my community.  How can I see how many clicks/opens and link clicks iwthin the email are being done?  I know I can not get clicks by contact, but would like clicks by anyone that opens.

Thanks for advice on how to do this?  or does it just automatically happen?

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William_A
Administrator
0 Votes

Hello @NatureWalkatSeagrove ,

 

Link tracking only works when the links are rewritten upon sending. The clicks and opens of the webpage version of the email are not tracked at this time.


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William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @NatureWalkatSeagrove ,

 

Link tracking only works when the links are rewritten upon sending. The clicks and opens of the webpage version of the email are not tracked at this time.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
NatureWalkatSeagrove
Rookie

Thanks for your reply.  That seems like a fundamental capability needed, for this use case.  I hope to see that someday in CC.

 

Thanks -

Chris-S
Administrator
0 Votes

@NatureWalkatSeagrove you’re more than welcome to submit an idea for this feature in our ideation section of the community. 



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