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How are Non-Openers Determined?

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DaynaC4
Rookie

A contact who appears to have opened an email several times received the Reminder message programmed to be sent to Non-openers. How are "non-openers" determined by Constant Contact?

 

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William_A
Administrator
0 Votes

Hello @DaynaC4 ,

 

For info on how opens are tracked, please see our main article on the topic. Any contacts that do not meet that criteria by the scheduled time of your non-opener email sendout will be sent that resend.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
0 Votes

Hello @DaynaC4 ,

 

For info on how opens are tracked, please see our main article on the topic. Any contacts that do not meet that criteria by the scheduled time of your non-opener email sendout will be sent that resend.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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