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Some of our customers are experiencing issues accessing campaigns and reporting data. We are working to resolve this as quickly as possible.

Images

AshleyWomackandS
Rookie
‎02-26-2022 07:29 PM
0 Votes
‎02-26-2022 07:29 PM

I keep getting an error message trying to add images.  I am not any where close to my limit. Please advise.

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Top Answer
Zoe_H
Zoe_H
Employee

‎Feb 27, 2022 7:12:54 AM

Hello @AshleyWomackandS,

 

The error message may show itself and tell you why it can't upload if you hover your mouse over the cation symbol that appears when attempting to upload. It could be that your images are over the 5 MB limit. Please reduce the size of your images and they should upload. Thanks! 

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1 REPLY 1
Zoe_H
Employee
Employee
‎02-27-2022 10:12 AM
0 Votes
‎02-27-2022 10:12 AM

Hello @AshleyWomackandS,

 

The error message may show itself and tell you why it can't upload if you hover your mouse over the cation symbol that appears when attempting to upload. It could be that your images are over the 5 MB limit. Please reduce the size of your images and they should upload. Thanks! 


Zoe H.
Community & Social Media Support

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