Issue with link goes to error page

RikaM42
Rookie
0 Votes

Hi I am sending an email with a link to a YouTube live link. The test sends and the link works. Once the email is sent, the link doesn’t work. It goes to an error page

 

1 REPLY 1
Caitlin_M
Administrator
0 Votes

Hi @RikaM42. I reviewed your most recent emails and wasn't able to replicate the experience on my end. Is it still showing that way on your end?

 

We've seen this happen when the video is private or unlisted. Once it is made public, the link to the video will work properly.

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Caitlin M.
Community Manager
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