Most Efficient Way To Clean Bounces | Suspended E-mails

Hello! I am new to constant contact, and I was wondering if there was an easier way to clean non-existent mails that appear under the reporting section.

Since I am doing a lot of A|B split tests, I noticed that I have to go into each individual list: List A, List B, Winner in order to find e-mails that bounced.

Just wondering if there's a way to see 1 list showing all contacts that shows if they have bounced.

Any help would be appreciated:

Also: I did notice contacts that have been suspended. I know CC puts them on the list for 14 days. Based on experience, does it just make sense to remove these contacts?

bounces

3 replies

Best reply by William A

Hello @rickyscf2024 ,

The only way to manage bounces is through the individual emails' reports, which means that for Subject AB email types the bounces lists will be further split between the variations.

Contacts become suspended if you or other customers of ours repeatedly try to send to that address and we get non-existent bounce codes from the receiving network. If you know for a fact that the suspended address is a valid one, you're welcome to try unsuspending and quicksending the email to them, but if they continue to bounce back they'll just be suspended again to avoid sending reputation degradation.

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Most Efficient Way To Clean Bounces | Suspended E-mails

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