Solved: Re: Overview: Email reporting - Constant Contact Community

NorthDakotaPlanningAssociation · ‎07-28-2022

Are the reporting stats only for the first 2 days or are they the all-time results for the email?

William_A · ‎07-28-2022

Email open, click, etc. reporting will continue to be active after the email is sent, though the interval between recalculations will be higher (generally a week in-between). After 33 days the recalculations will cease as further reporting activity is rare beyond that many days post-sendout, and can be particularly strenuous on our systems with how many emails are sent through us on every account.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎07-28-2022

Hello @NorthDakotaPlanningAssociation ,

Email open, click, etc. reporting will continue to be active after the email is sent, though the interval between recalculations will be higher (generally a week in-between). After 33 days the recalculations will cease as further reporting activity is rare beyond that many days post-sendout, and can be particularly strenuous on our systems with how many emails are sent through us on every account.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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