Reminder email to non-openers

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ElaineR661
Marketing Expert
0 Votes

Hi everyone, can I cancel a scheduled reminder email to non-openers? Or my more targeted question is: can I modify the content of the reminder email to non-openers? If so, how is that accomplished? Thank you, Elaine

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Caitlin_M
Administrator
0 Votes

Hello @ElaineR661. Yes, you can cancel a scheduled resend to non-openers from the Details tab of your campaign. To answer your second question, resends cannot be edited before they are sent. You would need to create a list of non-openers from the Did Not Open report, copy the email, make your edits, and then send the email to the list.

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Caitlin M.
Community Manager

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2 REPLIES 2
Caitlin_M
Administrator
0 Votes

Hello @ElaineR661. Yes, you can cancel a scheduled resend to non-openers from the Details tab of your campaign. To answer your second question, resends cannot be edited before they are sent. You would need to create a list of non-openers from the Did Not Open report, copy the email, make your edits, and then send the email to the list.

--

Caitlin M.
Community Manager
ElaineR661
Marketing Expert
0 Votes

thank you!

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