Solved: Re: Need Assistance Removing "Constant Contact" ta... - Page 30 - Constant Contact Community

ScottW6976 · ‎08-27-2014

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately.

If you have any questions, simply email them to my account and I will respond quickly.

Thanks.

David_J · ‎05-06-2010

UPDATED: October 2024

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are not able to remove the entire footer from your emails.

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If you have a request to remove the logo, please reach out to one of our available support channels, such as by making a new thread in the Community's Questions & Discussions board.

Please let us know if you have any other questions. Thanks.

David J

View solution in original post

Hannah_M · ‎09-04-2014

Hi @SarahM01

I've removed the logo from your account. Please log out and back into the account to see the logo removed from the footer in any draft or new emails.

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!

MKSEI · ‎09-10-2014

Hi,

I would like to have the Constant Contact logo removed from my emails and event pages going forward if possible.

Thank you,

Marissa_R · ‎09-10-2014

Hi @MKSEI

Thanks for posting! I have removed our logo from your footer. You'll see it's been removed the next time you log in!

MemberRelations · ‎12-18-2014

Hello!

Please could you remove the Constant Contact Logo from our emails?

We are a paying customer.

Thanks!

Marissa_R · ‎12-18-2014

Hi @MemberRelations

I took a look at your account and our logo has already been removed.

Please let me know if you're seeing something different.

JordanS82 · ‎07-30-2014

Hey Everyone,

I am a new paying customer about to get started launching my own campaigns and while playing around with some of the features on it I noticed a "Try Contact Contact FREE" button in my footer that I can't seem to remove. Could someone please assist me with getting that removed? Or how I go about doing it?

Thanks,

Jordan

ConsciousCommerce · ‎07-30-2014

Hi Jordan

copied from: https://knowledgebase.constantcontact.com/articles/KnowledgeBase/6051-removing-logos-and-references-...

The Constant Contact logo or the "Try it for FREE" tag line from your email footers can be removed from your email. However, Constant Contact support representatives must do this for you.

In order to have Customer Support remove these things from your emails please contact support. Please click the Help & Support tab for assistance options.

Notes:

Although there is no fee for this service, you must be a paying Constant Contact customer. If you are a trial customer, you must become a paying customer to have this service performed. If you want to add your company logo in place of the Constant Contact logo, there will be a
You can request to have the Constant Contact logo removed from your polls. However, you cannot display your own image or your organization's logo on a poll at this time.

We are hosting a FREE Webinar tomorrow, Getting Started with Constant Contact Toolkit if you are interested. You will certainly benefit from this event.

Getting Started With Constant Contact Toolkit Thursday July 31, 2014 – 10:30am to 11:30am MDT

New to Constant Contact Email Marketing, or thinking about getting started using it? Want to learn some great tools and tips so you can start using Constant Contact like a pro? In this highly practical live guided demonstration, we’ll introduce Constant Contact’s tools and features. You’ll learn the basics – and some great tips and tricks too!

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Good luck with your first campaign!

Regards

Brandon

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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Marissa_R · ‎07-30-2014

Hi @JordanS82 and @ConsciousCommerce

Brandon is correct that Support can remove this logo for you. So I went ahead and removed our logo from your footers. The next time you log into your Constant Contact account, you'll see that they are no longer there!

Thank you and have a great time at your Webinar, Brandon!

TomB077 · ‎08-02-2014

Hi Marissa,

Can you please remove the Constant Contact logo from my footers as well?

Thanks.

Hannah_M · ‎08-04-2014

Hi Tom,

Please log out and then back into your account to see the logo removed from the footer of any new or draft emails.

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!

TomB077 · ‎08-04-2014

Thanks

AntonyA6 · ‎04-20-2017

Hi Marissa,

Can you please remove the Constant Contact logo from my footers as well? My account is **Removed By Moderator**

Thanks.

SheriB049 · ‎04-29-2017

Please remove Constant Contact logo and "try it for free" from our emails too and let me know when it's done. Thank you. user

Nick_S · ‎04-30-2017

Hello @SheriB049,

Thank you for coming to the Community with this request. I have removed the logo from your footer. If you are logged in and still see it on your emails I recommend logging out/closing out the browser and re-opening.

Content Manager

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TaraJ39 · ‎02-19-2015

Is there a way to change the constant contact button in the footer to a link? Thanks, Tara J.

Marissa_R · ‎02-19-2015

Hi @TaraJ39

Thanks for posting! I've removed our logo from your footer. The next time you log in you'll see that it's been removed!

Hope to see you around the boards!

Marissa_R · ‎08-27-2014

Hi Scott!

Thanks for posting! I have removed our logo from the footer of your campaign emails. Next time you log in, you'll see that they have been removed!

Any questions, let us know!

ScottW6976 · ‎08-27-2014

Thanks a lot!

PaulF972 · ‎10-16-2016

I would also like to have all constant contact branding removed from my email footers

Caitlin_M · ‎10-17-2016

Hello @PaulF972. I have removed the Constant Contact logo from your footer. You may need to log out and back in to see the changes. Any email that has been already sent will still have the logo in the footer but any draft or future emails will not have the logo.

--

Caitlin M.
Community Manager

DanielG915 · ‎04-11-2017

Dear Constant Contact: I would like the "Constant Contact Logo" removed from the footer of our e-mails.

Thank you

Caitlin_M · ‎04-12-2017

Hello @DanielG915. I see that you did chat with our Support team shortly after posting here and they were able to remove the logo for you. Please let us know if you have any more questions!

--

Caitlin M.
Community Manager

DarrenZ60 · ‎04-12-2017

Please can you remove the Constant Contact logo from our footer.

Regards

Hayley_L · ‎04-12-2017

Hello @DarrenZ60,

I have removed the Constant Contact logo from the footer of your account. You may need to log out and then back in to see the update! Going forward, the logo will be removed from all new and current email campaigns.

Hayley L
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

MaureenK88 · ‎04-12-2017

Kindly remove the Constant Contact logo and "Try it free today" line from the footer of my emails. I have a paying account.

Remove the Constant Contact logo from campaign footer

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