Scheduled Email not sent

[VictoriaJ9]

I set up an email and had scheduled it to be sent. I had checked the resend to non openers which I typically don't do. The screen said it was scheduled to send but the email was never sent out. Has anyone else experienced this with the resend option or just in general with scheduled emails?

[William_A]

Hello @VictoriaJ9 ,

Without knowing which email you're referring to, we wouldn't really be able to provide any further insight. I'd advise calling general support so you can securely provide the exact email, and get further troubleshooting.