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Two Subscribers with same email address

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AndreaB79
Rookie
0 Votes

Can I have two individual contacts that are sharing the same email address? If so, how can I add a separate contact for someone that is using the same email address.

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William_A
Administrator
0 Votes

Hello @AndreaB79 ,

 

Unique email addresses are how unique contacts are established for the sake of delivery, managing, billing, reporting, and compliance. Therefore you cannot have two separate "contacts" with the same email address.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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William_A
Administrator
0 Votes

Hello @AndreaB79 ,

 

Unique email addresses are how unique contacts are established for the sake of delivery, managing, billing, reporting, and compliance. Therefore you cannot have two separate "contacts" with the same email address.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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