I am about to have to re-do my email for the third time, because when I clicked on the "undo" button to change one small thing, it deleted an entire section block. There was no way to retrieve it - when I clicked "redo," nothing happened. This is on the new version of the campaigns and it is a terrib
Hello everyone,
To make sure we're getting proper troubleshooting info submitted to our technical and dev teams, please send an email to social_support(at)constantcontact(dot)com with the following info:
Hello everyone,
To make sure we're getting proper troubleshooting info submitted to our technical and dev teams, please send an email to social_support(at)constantcontact(dot)com with the following info:
Same here. Wanted to fix one small edit decision by "undo-ing" it and everything I had written this evening was gone. Re-do did not bring the deleted texts, design blocks, and images back. Very frustrating.
This has never happened before and must be a bug in the new version. Thanks for taking a look at this!
This has happened to me as well. The redo button is not working. This needs to be fixed.
I agree I just lost an entire section, how can we restore?
Hello @JamesN06,
As we don't have an option to restore, you will want to be careful when selecting the undo button multiple times. If that happens, select the redo button next to it. Thanks!
Good grief, it just happened to me, too. I lost 100 percent of everything I did in the last 90 minutes. Back to an empty template because I wanted to undo one small thing.
Just happened to me---a whole morning of work GONE
Just happened to me, too! 2 hours of work are completely gone. I DID NOT hit the button multiple times, as Zoe_H mentioned above. I hit it once to undo a minor change and everything I've done for the past 2 hours vanished. Uploading photos, changing links, writing copy, reformatting, coloring backgrounds... probably 200 steps were undone with a single click of the undo button. Your system keeps saying it's auto-saving. Where are those saved versions?? The redo button does not work.
PLEASE FIX THIS!!! I am a contractor and bill by the hour. I can't just tell them that I'm billing them for 2 hours of work that "I promise" I did, but that Constant Contact somehow mysteriously deleted. I have to eat that cost now.
PEOPLE ABOVE HAVE BEEN REPORTING THIS FOR 7 MONTHS NOW. PLEASE FIX AND DO MORE THAN TELL US NOT TO HIT THE UNDO BUTTON TOO MANY TIMES!!
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