Summarize Your Email with AI When Posting to Social Media

importing lists and templates

SOLVED
Go to solution
brianh9716
Rookie
0 Votes

I am transitioning from one organization to another and want to bring my contacts and my templates with me. The organization is fine with it, and we are partners, but I want to get the contacts and templates before closing my account with them. Is there an easy way to do that?

1 ACCEPTED SOLUTION
Caitlin_M
Administrator
0 Votes

HI @brianh9716. You can export contacts from the original account and import the contact file into the new account. Templates cannot be transferred but can be downloaded as PDFs. However, they are not automatically recreated. We offer a service where we can copy the campaign and bring it over for you. There is a fee of $49 per template. If you would like to take advantage of this service, please contact our support team. 

--

Caitlin M.
Community Manager

View solution in original post

1 REPLY 1
Caitlin_M
Administrator
0 Votes

HI @brianh9716. You can export contacts from the original account and import the contact file into the new account. Templates cannot be transferred but can be downloaded as PDFs. However, they are not automatically recreated. We offer a service where we can copy the campaign and bring it over for you. There is a fee of $49 per template. If you would like to take advantage of this service, please contact our support team. 

--

Caitlin M.
Community Manager
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
SEP 19
Achieve Your Goals with Multi-Channel Marketing Campaigns
2PM - 3PM EST
OCT 02
Constant Contact Community Walkthrough and Demo
2PM - 2:30PM EST