# of Unfiled messages is not accurate

[Marisa_M]

I organize all our campaigns into folders (because the search capability in CC is less than desirable) and I have noticed the number of campaigns in my "unfiled" folder is not accurate. As of right now I only have 9 campaigns when I click on "unfiled". However it shows a count of 27. Where are the other 18 emails it's referencing?? I have a screenshot but this form won't allow me to post it.

[William_A · Accepted solution]

Hello @Marisa_M ,

This is a visual glitch, as selecting the Unfiled option ends up only showing those 9 campaigns. You don't have any other Unfiled campaigns in your account at the time of this response. While the devs investigate the root cause of this, you can ignore that number.

[MaryJoC83]

This has been a glitch for a long time. As CC glitches go, at least this is a minor one.

[JanM774]

Hi -- I do the same thing -- filing my campaigns into folders.   Since we joined CC there have been 3 "invisible" campaigns in my unfiled folder.   The count is ALWAYS 3 greater than what is actually in the folder - even when it should be zero.

Did they ever get yours fixed.  I would love to have this corrected in our account also as it is annoying.