# of Unfiled messages is not accurate

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Marisa_M
Marketing Legend
0 Votes
I organize all our campaigns into folders (because the search capability in CC is less than desirable) and I have noticed the number of campaigns in my "unfiled" folder is not accurate. As of right now I only have 9 campaigns when I click on "unfiled". However it shows a count of 27. Where are the other 18 emails it's referencing?? I have a screenshot but this form won't allow me to post it.
1 ACCEPTED SOLUTION
William_A
Administrator

Hello @Marisa_M ,

 

This is a visual glitch, as selecting the Unfiled option ends up only showing those 9 campaigns. You don't have any other Unfiled campaigns in your account at the time of this response. While the devs investigate the root cause of this, you can ignore that number.


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William A
Community & Social Media Support

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2 REPLIES 2
William_A
Administrator

Hello @Marisa_M ,

 

This is a visual glitch, as selecting the Unfiled option ends up only showing those 9 campaigns. You don't have any other Unfiled campaigns in your account at the time of this response. While the devs investigate the root cause of this, you can ignore that number.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
MaryJoC83
Marketing Legend

This has been a glitch for a long time. As CC glitches go, at least this is a minor one.

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