The retail world is ever-evolving. From products to platforms to services, everyone is trying to carve out their space and generate success! What are the biggest challenges you encounter? Is it tough competition, shifting consumer demands, or something else? Let's discuss and find some solutions!
How to Share Your Story:
Comment below: Share your challenges, your mindset while dealing with them, and what strategies helped overcome them?
Include Visuals: A picture is worth a thousand words! If you have any images, videos, or other visuals that accompany your story, feel free to share them. They add a personal touch to your narrative.
Customer service has to be one of the most under-appreciated roles out there in retail and ecommerce. I remember working for a major book retailer and another time on phone support, constantly being heckled and treated like scum. With social media it seems like there is a never ending stream of unhappy individuals.
Two pieces of advice I received that really helped me were
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - WillSee Article
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - CaitlinSee Article
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - NickSee Article