Hello,
The account time out behavior has changed a few times in the last few years, so I decided to test this again to make sure the current behavior is working as expected. It may have changed since this was originally suggested.
After 45 minutes of inactivity you should get the following message:
If you were working within an email all of your changes should be autosaved before this pops up. As Julie was perceptive to point out, the message isn't precise and says you may have been logged out. It's true the system doesn't exactly know when this comes up. This was due to some issues we saw with the checks that sessions were active. If you see this message it would be a good idea to click the "Yep I'm still working!" button and then refresh the page.
In the cross-platform editor if you don't refresh the page and continue typing after dismissing the first pop-up, you should get the following message once the system confirms the session is no longer active:
Hopefully that means that everything is working as intended now. If you notice anything different or have any more comments feel free to leave them here, we are open to your feedback!
Thank you for suggesting this.
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