Hello @Leasing_News ,
Please don't post potentially sensitive contact or user info in our public Community forum. For guidance on account owners adding users to their account, I'd recommend following along with this article (also available via the Help tab in your account).
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Hi @Leasing_News ,
I completely understand. This is usually the result of a security program opening links on the recipient's end. The spam filter will go through and open all the links at the same time to make sure that they are safe before allowing the email to land in the recipient's inbox. These clicks performed by the security program will register on your reporting as clicks by the recipient.
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Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.
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Our recent contact system updates have made some big improvements in this area. You can easily edit contacts in an overlay window, without having to go back to the previous page when you're done. This should mean no longer having to reload the page/search that you're on!
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Thank you for taking the time to post in the Community. We haven't heard back from you so we are going to close this idea. This doesn't mean that we aren't listening to your feedback! If you would like to continue the conversation, please feel free to reply here in the Community or vote on any of the other open ideas to let us know what you would like to see.
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