About HopeandCope

I see what you're saying, but this is a consistent problem with your editor and will become a major problem as companies lean on Header tags for accessibility and find your program barely works. When I create any email, regardless of set fonts in the Design tab, if I set something to H2, I get Tahoma 20pt. Never have I used Tahoma, never have I set that in the design tab. ... View more

Hello HopeandCope,   Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.   Account credentials will always be needed at some point to connect the integration and grant access to the account.   In a case like yours, where someone else is setting up the integration, there are typically ways to bypass giving credentials to the 3rd party by just having you connect and grant access instead of them.   The process will depend on whether they are building/coding the form themselves, using a 3rd party integration/plugin, and also what version of the API is being used.   If you are able to gather a few more details (such as the name of the integration/plugin if it is 3rd party, who your website host is, whether they are building the form themselves, etc), we'd be happy to see if we can provide more insight.   You can reach our team directly/securely via email at webservices@constantcontact.com to follow up.   Please have a look and let us know if you have any other questions!   ... View more

OK, let me send the information to the person and see what happens. I'll come back to let you know what happened.   L   ... View more

Hi,   I think I found the problem: if I am in the email and I use the preview and test feature to send a preview, the email gets sent correctly. But If I am in the view that shows all the email campaigns and I select preview from there (using the three buttons), I get the problem I mentioned above.   So it looks like something acts differently depending on where you do the preview.   L ... View more

Hello @HPace ,   If you read the context of what I wrote, it is referring to email programs like Outlook, Gmail, Apple Mail, Yahoo, etc., not Email Service Providers like us. ... View more

I was trying to add my link to my calendar on the sign up page I created but there's no option for that. I think it would be a good idea to add that button option so clients can go straight to that for a quote they're wanting to get.  ... View more

Hello HopeandCope,   Thank you for reaching out to Constant Contact API Developer Support. My team is here to assist outside software developers with questions about building into Constant Contact's API.   At this time, the workaround provided in the post that you linked is going to be the most viable option as far as building your own custom Update Profile page, as the customization options for Constant Contact's  built in Update Profile tool are somewhat limited:   Let contacts update their information and list preferences with the Update Profile Form https://knowledgebase.constantcontact.com/articles/KnowledgeBase/5778-update-profile-form   Essentially, you'd need to build/code your own integration to pass data to Constant Contact, and also create a webpage to host the form that your customers would be able to access.   If you have further questions regarding Constant Contact's V3 API, please feel free to reach out to our team directly via email at webservices@constantcontact.com and reference case #31200204.   Please have a look and let us know if you have any other questions! ... View more

HI @William_A,   I must have been tired when I tried to implement what I want. I ended up creating a tag and I hope it works.   Thanks,   L ... View more

Thanks!   And my PS was poorly worded. I meant here, on the forum.   Normally, this message should be in multiple paragraphs. I couldn't do that in my  initial message so it looks like a jumbled mess!   Thanks,   L ... View more

Thanks for the suggestions. Let me see which works best. I don't have this situation every week, and often, the amount of text is not as large as the example you provide, but is enough to make it visually less appealing.   Thanks,   L ... View more

Never mind, I saw it. It's in the design section.   L ... View more

Hi Nick,   That's what I thought. Thank you,   L   ... View more