About rcppubs23

Last edit just refers to the last edits made to a contact. Since unsubscribed contacts can't really be added to lists, this can (in the context of this 4 year old thread) indicate the unsub date since that isn't normally included in contact exports.   However last edit is just that, it's the date/time of the last edit made to the contact- adding new info, subscription type update, etc. ... View more

I agree and it is now December 2024 and I could really use the sub-bulleted list feature for a numbered list without having to create a table below each numbered line to display the indented sub-bullets with letters. I was in chat with Constant Contact and said I want to add my name to feature request. Thank you.  ... View more

This is HUGE!  Sending a significant email blast with the incorrect url is terrible.  The only way to edit the url would be to have secure access to the original CC email by signing into the site.  How can this be a SPAM issue?  Please resolve this ASAP. ... View more

If it were allowed I would definitely thumbs-up this comment from @BrianM491 It can't be that difficult to allow us to select the platforms to include like we can with the social shares and the link within the email. Or if not, to turn off that feature entirely on the archived copy. ... View more

Hi!   I manage the emails for several salespeople in my office and have created custom footers for each of them. The footers include their name, title, photo, and contact information.    Very often we send the same information to their clients. But to do this requires me to create one email and then copy it several times and create a footer for each salesperson. It would tremendous if I had the option to simply select a saved section to drop it into the emails - saving me time from copy/pasting content multiple times.    Thanks! ... View more

Same problem here.  We use CC all the time, and this purple font on clicked links is so irritating, as it seems like it should be a fixable issue. We can change every other font/button/background color but not the clicked out links?  Come one Constant contact.  fix this please. @constantcontact ... View more

It's shocking to me we can't sort images and I have to click through literally hundreds of pages to get to older images that can be deleted to keep from filling up our space. It's incredibly time-consuming and customer-unfriendly to force your users to do this. ... View more

This is a necessary feature for my monthly calendar and a section of my newsletter that I'm building for our clients w/logo and who is assigned to each. ... View more

Please create a report that I can export that shows Open, clicked, and didn't open in 1 data report that I can export. I don't care if it is multiple sheets on an Excel template or if it is 1 sheet with a column labeling each group type.  This is by far the most annoying part of working with Constant Contact. Please  ... View more

Hi @rcppubs23 ,   As Caitlin explained, the contact won't show in the drilldown for privacy reasons regarding the spam report, but they will still count for the number of unsubscribes.  ... View more

It would be really great to get email notifications when someone submits a survey response.  ... View more

We're updating the status of this idea to more accurately reflect its current status with our engineering team, and also made slight changes to the subject line in order for it to be more easily found. We can't guarantee a commitment to deliver on this feature request, but it should indicate some awareness that we have heard your feedback and could be taken under consideration for a future release.   After speaking with our higher level technical team, this idea most aligned with an existing feature request with the title this thread was updated to have. For voting and voicing of use cases for more sorting and filtering options for the library, please see this Idea thread.  ... View more

Please create a report that I can export that shows Open, clicked, and didn't open in 1 data report that I can export. I don't care if it is multiple sheets on an Excel template or if it is 1 sheet with a column labeling each group type.  This is by far the most annoying part of working with Constant Contact. Please  ... View more

Hello @CeceliaR67 ,   If you're using a free email domain (e.g. gmail, yahoo, aol, live, icloud, etc.) to send your emails, your only option would be to use the ccsend rewrite for general authentication, since you have no control over that domain and it's a widely available one.   If you have your own domain for your organization, then whomever you purchased the domain from or setup your website and email system through should have further insight on plugging in the self-authentication information we provide. I would advise referring to our Community's Self-Authentication FAQ for additional info, and links to the relevant guides and articles. ... View more

I have tried to indent using just the space bar. It works, but then when I preview the email or send a test, the indentations are gone. ... View more

WHY is this not possible by now? I've read all the comments from long-time users.   THANKS. ... View more

At this time, we do not have plans to address the display of lists in Firefox. You can scroll back up to see your lists. ... View more

We would like to create a segment of contacts that do not have the first or last name fields populated. The segments have a lot of filtering options, but for some odd reason the name fields aren't accessible.   Some use cases for this: 1) Send an email to contacts without name fields with an option to update their profile. 2) Separate a campaign to send a different greeting to those without a first name field. I realize we can add some text to use if a merge field is blank, but we can't fall back to another field or change it completely. If the first name field is blank we may want to use a preferred name field or customize the greeting and email 3) Data management. Since our contacts often exist in other systems, a segment of those with blank name fields can be used to pull in information from outside sources. ... View more

Engagement levels are unique to your account and recalculated each week based on the number of emails you’ve sent, which contacts you’ve targeted for each mailing, your email open rate, and your email click rate. Based on this, even if a contact had previously not engaged with your material at all, if they've recently started engaging more, then it's highly unlikely that they'll be included in your account's "least engaged" category.    Keep in mind, this is based on the contacts' activity as much as it is yours. Even if you aren't sending as many emails to your high engagement scored contacts, as long as they engage when you do send to them, their score will remain high. So you don't need to worry about a high engagement contact's score deprecating in regards to the weekly recalculations, if you haven't sent them anything recently. ... View more

 I guess I was missing something. The post I responded to said it had been moved so people could vote for it or kudo it or something. Since the option to do that was not availabel in the post I was replying to, I assumed that saying it moved meant it was somewhere else, which was why I was looking for a link. I find it really hard to reply to a specific comment, it gets buried at the end of the whole thread, so you don't know what's being replied to. ... View more

I am in favor of adding this feature. However, personally I think it is best to send a correction as a new email, and clearly indicated as a correction. When an error important enough to need a correction is found, it seems to me as important, if not more so, for it to go out to the people who HAVE ALREADY opened the erroneous email as to send the correct mailing to those who never opened it.   Where I would see more the importance of being able to change the text of the re-send is in a case, for instance, where you are announcing an event that's coming up in a week. If you send it to non-openers 3 or 4 days later, you want to change it to say "there are 4 days left to [event]!" ... View more

That is a shortfall of this platform. ... View more

Looking to see if there is a solution to this problem but apparently not. Constant Contact really needs to create a better system for managing fonts & styles in the editor. Every time I copy-paste text from elsewhere I have re-format it to match what is there. I use several fonts and sizes in my emails. There should be a way to paste that simply matches the existing font, size, colour, etc, rather than it just going to default each time. In the "design" tab I only see one font setting. This is extremely limiting.  ... View more

IT STILL STACKS.  How do you UNstack?  Thanks in advance.. ... View more

I agree and it is now December 2024 and I could really use the sub-bulleted list feature for a numbered list without having to create a table below each numbered line to display the indented sub-bullets with letters. I was in chat with Constant Contact and said I want to add my name to feature request. Thank you.  ... View more