About JulieL34

Frankie_P · ‎12-17-2018

Hi @StaceyKN Thank you for reaching out to the Community with your feedback on this feature. I apologize it is not currently available and can definitely understand how helpful it would be to have this feature. Especially in cases like yours, where external linking it not an option. At this time we do not have a time estimate of when it will be available. I have submitted your feedback on this in the meantime.

Zoe_H · ‎12-16-2018

Hello @JulieL34, I apologize for not answering that in my first reply. For character length allowed with survey questions they can not be more than 1,000 characters long. For answers you have a choice of 1 line of text/50 characters, 7 lines of text/350 characters, or 20 lines of text/1,000 characters. If you have more questions regarding surveys, please take a look at our great article with more information.

JulieL34 · ‎12-15-2018

I agree that you should be able to put it anywhere in the text block, or at least aligned with the start of any paragraph. However there is a better workaround than the one suggested by @Lucas_D. What I have been doing is to make a new text block and cut and paste the part of the text where you want the image to appear into the new block. That way you can insert the image at the top of the text block and have the text run around it there. Inserting the image in a separate image block doesn't really help anything that I can see. Maybe I'm missing something though.

DonnaS385 · ‎12-14-2018

I am still using the legacy email. I feel like I have more control with that editor. I have been trying to design a new email and the thing I miss the most is not being able to put captions under pictures.

Frankie_P · ‎12-13-2018

Hi @JulieL34 I'm so sorry to hear this is happening! Checking the promotion or spam folder is always the first step in troubleshooting we suggest. So thank you for taking these steps. Is this contact a role address? Because r ole address likely deliver to more than one person, Constant Contact blocks these addresses and won't send email to them. We have also seen e mails sometimes are not deliver due to email content or even the subject line. There have even been cases where image-only emails can get caught in spam filters and not be delivered. I would suggest sending a blank email with a simple subject line to this contact as a quick way to see if the email is being blocked due to content. We would be happy to help look into this as well! P lease send the email address of your contact, your username, the name of a campaign they have not received, with a reference to this post to social_support(at)constantcontact(dot)com. Once we receive these details we can troubleshoot this further for you.

KarinaK1 · ‎12-13-2018

This is the beginning of something new and beautiful. I TOO say THANK YOU! FPA

Frankie_P · ‎12-10-2018

Hi @MaryC616 thank you for sharing your feedback on this. The good news is this function is already available in your account. When you're viewing your click reporting, you can find the total count for each link through the upper right hand corner "Clicked" menu. Clicking on this menu will give you a drop-down with the option "Links" listed. If you change this to "Links" you will get the information you're looking for.

Frankie_P · ‎12-10-2018

Hi @JulieL34 I apologize for any inconvenience this workaround may have caused. The good news is our development teams has added the ability to control line spacing! When working in a text block you can now change the spacing between your lines of text within the entire block. Your choices of spacing is single, 1.2, 1.5, or double line spacing. Please let us know if there is anything else we can assist with in your account.

JulieL34 · ‎12-07-2018

Be careful what you ask for. That other company whose name was in your post earlier but appears to have been deleted now, does NOT offer the option that Constant Contact used to. Their "forward to a friend" button just links to the web page where the email is archived, whereas the option offered by Constant Contact in the 2nd generation editor actually forwarded the email itself, with no requirement for the recipient to click a link to view it.

JulieL34 · ‎12-05-2018

I agree, one thousand times. But...is there any serious thought given to this by CC? Or is it just a bottomless pit of requests from your customers?

HolyTrinityAnglicanJax · ‎12-04-2018

Count me in as someone who would like to see this feature added.

Desi_B · ‎11-26-2018

Hey @LindaA23 Thank you for taking the time to reach out to us! That is an amazing argument for the value of the Forward to a Friend feature. I will happily send your feedback to the development team as further evidence why this feature needs to be brought to the new editor! Please let us know if you have any other questions or concerns.

Chris__D · ‎11-26-2018

Maryville · ‎11-20-2018

What they said!!!

JulieL34 · ‎11-16-2018

Agreed. What more does Constant Contact plan to take away? Maybe we could get a warning? Also in the new report interface it doesn't seem possible to look at the most frequently clicked links in an email from most to least clicked. You just have to look through the list. I know you think there should only be a small number of links, but with a newsletter there are going to be more and you've made it very hard to quickly pull that information.

Adrienne_B · ‎11-10-2018

Hi @JulieL34 Thank you for reaching out to the Constant Contact Community. I hope you are having an awesome weekend. I'm sorry you are experiencing these issues when inserting your image URL into your email campaign. Both are documented system issues we are aware of and our team are working on. I will document that fact that you are experiencing these problems on your account and have the team notify you when there is resolution on the problem. In the meantime, if you notice the problem with the direct image, continue to use the workaround you found of adding the image into your library. If you have further questions, please always feel free to reach out. We are happy to assist. Thank you for choosing Constant Contact. Have a good day!

MacW · ‎11-05-2018

I agree ! Just keep it simple.

Nichelle_M · ‎11-01-2018

Hi @JulieL34, Thanks for your feedback and you are correct! Manually resending an email campaign containing important time-sensitive information to those contacts on the Did Not Open Report should be done in "real time" and scheduled to Send now. Thanks for pointing that out!

KimberlyB26623 · ‎10-18-2018

We have a very senior board member who continually gets unsubscribed because she forwards our emails to her friends. Those people unknowingly click unsubscribe thinking that will take THEM off the list, but it takes HER off the list. I just called in to your customer service number to ask how to at least get the "Forward to a Friend" option in the footer, only to learn that it was removed for the version we are using and being revamped because of problems. On top of that, the young man that I spoke to was not at all friendly or professional in the way he answered my questions. His ultimate answer when I asked when the new feature would be rolled out was "No idea."

Chris_L · ‎10-17-2018

@JulieL34 QuickSend allows you to select an individual contact or up to 5,000 contacts across different lists and easily send them the email you already sent out. Here is knowledge base article that explains it.

Chris_L · ‎10-17-2018

@JulieL34 Thank you for the feedback about the ability to see more contact field data without the need to click into the record and how useful it would be to have a better option to print the information. I can see how this would be useful. The team is always looking for this type of feedback to give the users a better experience so please continue to provide it.

JulieL34 · ‎10-16-2018

I have had dthis same problem with both Chrome and Firefox on a desktop PC and laptop. So has someone else on my tea, so I know it's not just an issue on my computer. Please let me know when it has been fixed. I'm tempted to return to 2nd gen, but I love the drag and drop element feature. (Would love it more if I could edit the html)

JulieL34 · ‎10-16-2018

Very important to bring the subject line back. Sometimes when writing reports on our campaigns, I call attention to specific ones that have interesting data, but I can't quickly see in the list of reports what the subject lines were. Very time consuming to have to keep clicking and clicking to get the info you need. Way more used to be offered on a single screen.

Taryn_L · ‎08-26-2018

@JulieL34 Thank you for reaching out to the Community! At this time, our A/B testing is specifically to compare the reporting of subject lines. I really like your ideas of comparing other things such as the images, text links and buttons that you mentioned. I will certainly submit this idea to our developers on your behalf! I will also notate your recommendation of doing a split test of the entire list and having a different preheader. Thank you for your insight and ideas for our product! In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!

JulieL34 · ‎08-25-2018

Maybe send a focused mailing to the subscribers who DID click, with incentives to call or email back.

Candace_M · ‎08-09-2018

SebastianKnight · ‎07-12-2018

— — — Now why can't I do that in one of your emails?????

MichelleMit · ‎07-11-2018

I neeeeeeed more flexibility in the account user roles. I want to have a checklist so I can choose what access each user is granted or denied. Things like: create campaigns only, only see campaigns they create, see contacts, edit contacts, send campaigns, etc......

Lucas_D · ‎06-05-2018

Hi @JulieL34, Thank you for reaching out to us through the Community. There are indeed limits to how many test emails you can send to non-verified addresses. This is to ensure that there is no abuse done to our test-sending system. The limit that you can send an email campaign as a test to a non-verified email address is 50 times in a 24 hour period. However, you can send unlimited amounts of email campaign tests to verified email addresses within the account. If you run into this error message because you have exceeded the amount of test emails you can send, then we suggest that you put the email addresses you need to send to in a list and do a live send of the email campaign to that list for more review to be done or corrections. For more information on this, please click here. Let us know if you have any further questions.

Tagg_Design_Inc · ‎05-30-2018

A solid red bar at the immediate start of the email would suffice as well. You know, TEST - FOR PROOFREADING - EMAIL STARTS BELOW type of thing.

About JulieL34

Re: Anchor links

Re: survey limitations

Re: Text Wrapping

Caption for photos

Re: Gmail address problems

Re: Add Search Option to Campaigns

Re: Changes to Clicks

Re: Line spacing in third generation editor

Re: "Forward to a Friend" Button

Re: HTML in Third Generation Editor

Re: Photo Collage/ slideshows

Re: Forward email button

Re: designations for customers who participate in ...

Re: Vertical Bar

Re: New Format - Reporting not available past 50 c...

Re: Working with images, problem with what shows i...

Re: New look is a disaster

Re: resend to contacts who didn't open

Unsubscribe problem

Re: Resending to "did not open" on demand

Re: segmentation

Re: Drag & Drop Build Options Causes Uncontrollabl...

Re: New Platform for creating campaigns

Re: A/B testing of something other than subject li...

Re: Re: Critique My Campaign (First Ever)

Re: quitting constant contact - Status changed to:...

Re: Typographical

Account Users

Re: Preview Feature to Resolve padding, spacing is...

Re: Make TEST emails more obvious

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