Please fix the am-dash!! We need it, it is grammatically necessary and is driving us all nuts. So simple, yet still no luck:-) ... View more

One of the things I liked about Constant Contact was the ability to work with the html code if necessary. It's disappointing that you dumbed it down. ... View more

I don't think you get it Constant Contact Development Team!    You are not hearing you customer base.  Yes, maybe switching to a new editor is challenging and time consuming.  And no one wishes to take more time doing what they do, especially when we are all very busy and doing more and more every day with not enough time. The real issue is that in your effort to make things easier and efficient, you totally missed it. If you make changes that improve the look, function, and usability, people don't mind as much. Instead of doing that, we spend all of our time and effort for something that does not look as nice and does not allow for creativity and flexibility like the old system.   The lack of ability to make the changes you wish for the look you want has been lost. The older editor was absolutely wonderful and when switching from our old provider we felt like we was moving from Pontiac to a Cadillac.  Then all of the sudden, moving from the trial to the purchased system, we went backwards!  We now not only have to spend way to much time trying to figure out how to create the great looking emails but we waste time because the options which used to be available are no longer there!  They can't be found. (i.e. adding spaces to a box to make it bigger!  REALLY?)   The new program does not allow for the same flexibility and creativity you had in easy to locate spots.  Why? Is development team not able to figure out how to keep the great features you used to offer?  Why would you ever move backwards in capabilities not forward?  If you plan to bring back some of these features, why release the product before you do?  In searching comments, it seems as though you have many customers who are not happy?  What are you going to do about it?  You had a absolutely great, great product.  Now... it is just like the others out there.    We are beginning to question why we made the decision to upgrade to what we felt was the better product and spend the fairly significantly more $$$ to just have it nearly back to what we had (and for a significantly lower price)?  Maybe we need to rethink our purchase. ... View more

Since this thread started in 2016 or 2015 it seems likely CC is not going to integrate the feature. None of their employees have even commented on it, which they usually do when an obviously important feature is under discussion. I wish they would just tell us when this is the case, rather than stringing us along. But in this situation they are completely silent. ... View more

Hello @JulieL34,   Thank you for reaching out to the Community and bringing this to our attention. I apologize that you are unable to see the alerts on the homepage, but you should be able to see them from any other page on the Community. I can not see them on the homepage either and we are looking into fixing this issue. Please see my attached screenshot for where to find your inbox messages.  ... View more

Hello @JulieL34,   Thank you for this feedback! You are correct, a lot of features have been removed completely from Constant Contact due to them not working properly or not being mobile responsive and we have replaced them with better working and mobile responsive features.    We are glad that you have not encountered the problem in a while! You may also use our Custom Code option if you would like more customization features in the editor. Thank you!  ... View more

Hi,   I just want to follow up and say that we'd really love this feature. I know and other platforms offer content version testing, and it would be extremely helpful to us to have this feature in Constant Contact as well. It's difficult to tailor our content strategy without it, and we're more interested in improving our click rate than our open rate at this point in time.   Thanks, Sara ... View more

Agreed!!!!!!!!!!!!!! ... View more

yeah, that's a point. But if Constant Contact eliminates every piece of code that Outlook doesn't "accept," there will be precious little left of an email design. ... View more

Not sure how to add this to my previous comment. One other feature that would be really handy is to assign access in the contact module to partcular lists. For instance, we work with a communications/media consultant. I want them to have access to the contacts on our media list but not ALL of our contacts. Toni ... View more

Hello @JulieL34,   We completely understand how you feel about this. If you would like we can do some further research on this issue and track the feedback on your account as well. Please email social_support(at)constantcontact(dot)com your username, a reference to this post, and the title of the newsletter that this is happening in. Thank you!  ... View more

I see others are commenting on this in another thread. Is it being worked on by the "product team"? I ask because it's been like 8 months since I first entered the discussion and no word from Constant Contact other than asking us questions. And the problem continues! ... View more

Hello @WICTS    Thank you for reaching out. While these types of options aren't yet a feature, I can certainly provide the feedback to our team. Please feel free to reach out should you need anything else. Thank you for choosing Constant Contact and I hope you have a nice day.  ... View more

I just learnt that a forwarded e-mail can be unsubscribed and in essence unsubscribe the person originally on the e-mail list. Then there is process which is not easy to get re-subscribed. My question is why was I not told about this issue , as I am sure I have lost numerous customers due to this issue? Why was this problem not explained to me earlier, as I am sure in was a known problem???? ... View more

And further, it's not only that an image can span the full width but it does, always, as far as I can see. Things that are intended as small icons, in the mobile version span the full width of the phone screen. Need a way to specify the maximum width of an image in mobile. ... View more

Or maybe someone in the community has figured a way around this problem??? ... View more

I, too, create an email newsletter for a group that is interested in new content that does not show up at a website. Having a table of contents using anchors within the email is helpful when reporting on activities, reports, and news. It allows the user to quickly locate information within the newsletter, reducing searching by scrolling. Surely, Constant Contact is capable of offering this tool to those who want to use it. ... View more

I, too, create an email newsletter for a group that is interested in new content that does not show up at a website. Having a table of contents using anchors within the email is helpful when reporting on activities, reports, and news. It allows the user to quickly locate information within the newsletter, reducing searching by scrolling. Surely, Constant Contact is capable of offering this tool to those who want to use it. ... View more

you're not missing anything. They took it away. If your account still gives you access to the 2nd generation editor you can use that, but there are a lot of features in the 3rd gen you won't have access to. Just depends what's most important to you.   My experience is that the phone operating systems will link the phone number anyway (whether you want them to or not), so you may not need to worry about that aspect of it. (Also dates, and words like "today.")   This has been under discussion by many of us Constant Contact customers pretty much since Day 1 of the new editor. It seems pretty clear they are not going to restore the html access feature. And you really need it, especially since CC has not fixed the various glitches like randomly changing background color of text blocks in an email. With html access, you could go in there and fix it, rather than trying to trick the interface into doing what it's supposed to do. ... View more

It would be very helpful to be able to see the preheader line on the final page when scheduling an email. Oftentimes I don't even think about the header until I get to this page, and then I miss the preheader altogether, and have been pretty embarrased a few times when the preheader says something totally unrelated to the email. I would rather have no preheader option than to not have it available on the final review/scheduling page. ... View more

Response from IslandRec:  "Yes. We have a lot of different sports and programs. Under "Youth Sports," I tag past participants with what sport they participated in so I can send sport-specific emails out.    I know I could export tag and make a new list, but it's a lot of extra steps and it's been affecting how many emails I send out." ... View more

Hello @MelissaS95,    Thank you for your feedback! I am tracking this information on your account and submitting it over to our engineering department for review. Have a wonderful Wednesday!  ... View more

Thanks! This sounds like a great workaround, and I'm looking forward to trying it. ... View more

I had the same issue! It would have been REALLY nice to be able to edit the links within the sent emails. I hate that I had to send out an additional email to our employees saying - oops...here are the right links. UGH! ... View more

vertical line spacer please!! ... View more

Also when you try to insert a block of pretty much any kind, so far as I can tell, or to move a block to a different position, if you need to scroll up or down, the page goes haywire and zooms past the point where you want to go. Then when you try scrolling back in the other direction, again it speeds up as you go and you often can't get it moved into the position where you want it. ... View more