About JulieL34

JessicaB414 · ‎04-19-2019

Adjustable padding on all blocks should be a basic. Defaults, okay. But the Constant Contact templates are awful from a design standpoint. You need to give some control for designers to create something polished and professional. We can't even do something as simple as aligning elements. We're slaves to whatever CC decided should be a default. Maybe take a look at MailChimp or SquareSpace to see the stark difference.

Candace_M · ‎04-11-2019

Hello @LittoralSociety Thanks for the feedback about this as it can help us make changes to our processes in the future. I'm very sorry that you felt like there wasn't enough communication on this feature in the past. Would something like a notification on the post be helpful to you?

SuzetteW5 · ‎04-10-2019

Ditto!

Candace_M · ‎04-10-2019

Response from @CristianR50, No. There really needs to be a separate role all together that provides view access to events/emails, etc. and allows download of registration reports for events. Here's the thought process. We are an event driven organization. As the admin, I do not want anyone but the folks I think will understand how to use the program having access to be able to create anything. However, since we are creating events/registration pages/emails, etc. for the event planner, it would be nice to be able to do so and then allow the event planner to go into Constant Contact to view/approve what is created and then be able to run their own reports on registrants once the event is live.

RhondaH443 · ‎04-10-2019

What I was hoping to do was have the forward feature lead to a sign up list here on Constant Contact. ETA, A friend who had it on her Legacy account, said everything has changed, and not for the better. I guess she was forced to upgrade to the newer system.

Candace_M · ‎03-29-2019

Response from IslandRec: "Yes. We have a lot of different sports and programs. Under "Youth Sports," I tag past participants with what sport they participated in so I can send sport-specific emails out. I know I could export tag and make a new list, but it's a lot of extra steps and it's been affecting how many emails I send out."

Zoe_H · ‎03-24-2019

Hello @JulieL34, We are very glad to hear that our line spacing feature is now working properly for you. We apologize for any issues you were having when it was first released. Thank you!

Zoe_H · ‎03-20-2019

Hello @MelissaS95, Thank you for your feedback! I am tracking this information on your account and submitting it over to our engineering department for review. Have a wonderful Wednesday!

FranoisL · ‎03-18-2019

Add me to the long list of users who would like for anchor links to return. Are you serious @ConstantContact? You're not going to put the function back? Your "read more" function is not what we need. Constant Contact has been really practical but so expensive. That's only because users are so used to your -excellent- interface that I -admin- haven't switched yet to a cheaper competitor. But here, we now have a problem that also upsets users.

F.JavierO · ‎03-07-2019

Ditto ErieBar's point. HTML access just allows a lot more control & flexibility for end users familiar with using it. I am still using the 2nd generation editor for my campaigns because it has html access.

JulieL34 · ‎03-06-2019

Thanks! This sounds like a great workaround, and I'm looking forward to trying it.

ShawnaR81 · ‎02-14-2019

I had the same issue! It would have been REALLY nice to be able to edit the links within the sent emails. I hate that I had to send out an additional email to our employees saying - oops...here are the right links. UGH!

PittsburghAMA · ‎02-11-2019

vertical line spacer please!!

JamesL38 · ‎02-06-2019

There used to be a tab on the image menu drop down to create a caption for an image without having to add a text box and then it messing up the rest of the email. Now it is tedious at best to add a caption and it messes up the text and spacing. Today I called for help and still it took me probably an extra hour to try and get everything in alignment. One of the caption is still off center. There used to be the option for the caption.....why would you take that away? Please add it back into the image menu, please....it is very frustrating.

JulieL34 · ‎02-02-2019

Also when you try to insert a block of pretty much any kind, so far as I can tell, or to move a block to a different position, if you need to scroll up or down, the page goes haywire and zooms past the point where you want to go. Then when you try scrolling back in the other direction, again it speeds up as you go and you often can't get it moved into the position where you want it.

Lizziebeth10 · ‎01-28-2019

FWIW, we had our open rates double, if not triple, all of a sudden in March of 2018 - BEFORE we switched to the new editor. The rates stayed the same after we switched, which says it's not related to the editor, but to some other mechanism. Also of interest is that we don't see anywhere near the click-through rates on our tracking services that CC is showing.

Harmon,_Curran · ‎01-18-2019

We would like the Forward to a Friend button to be added back to the template editor. It was useful in our newsletters created with legacy templates, and there isn't a substitute for the feature in the new version.

JulieL34 · ‎01-13-2019

yes this is one of the easiest places to make an error because there is really no way to double-check it as things stand now.

USPain · ‎01-11-2019

This is incredibly annoying and frustrating. Wish I hadn't bothered trying to switch to third generation.

Trish3 · ‎01-08-2019

I really do not like the new reporting page. It is not efficient. I liked when I could see everything in one place rather than having to to to different tabs for each item. I am hoping that you are rethinking this and coming up with a better reporting page(s).

JulieL34 · ‎01-03-2019

Just overall there needs to be more options offered for reporting on multiple campaigns, as outlined by other commenters and in other ways as well. For instance, if the same link appears in multiple emails, it would be helpful to be able to see whether there are subscribers who click it often.

JulieL34 · ‎01-03-2019

So we did get the vertical divider, FINALLY, that was mentioned in the original post. Can someone from CC address the question of whether the background color issue is even being considered or if it's something that has been ruled off the table? This has been under discussion for over a year so it seems like some update is really called for!

Chris__D · ‎01-02-2019

Hey @JulieL34, thanks for your feedback! This is actually something we have in the works, however, we don't have an ETA for when it will be available. I'll make sure to update this thread as soon as it is though!

Zoe_H · ‎01-02-2019

Hello @JulieL34, Thank you for reaching out to the Community! I apologize for your text not being positioned beneath your image. Your text will always stretch to the full width of the block, although, we do have an option for you to drag and drop over a layout with a built in caption that might help resolve this. The layouts will help with organization and you can remove any image or text blocks that you do not need. The way these layouts are designed I believe it will help keep your text directly underneath your image. I apologize for any inconvenience this may cause, and I will definitely track your feedback on adding padding to a text block!

Brian_H · ‎12-28-2018

Hello @JulieL3, We're glad that you found this useful! If you have any further questions when creating your posts, please don't hesitate to reach out to us here.

Frankie_P · ‎12-26-2018

Hi @GoDobbers Thank you for reaching out to the Community! I apologize for any confusion there may be with adding an image into your email. Your experience is something our support is troubleshooting further. I can see you currently have an open ticket with our Upper Level of Support. A member of this team will be reaching out to you with any further updates. Please let us know if there is anything else we can help with in the meantime.

Frankie_P · ‎12-26-2018

Hi @GoDobbers Thank you for reaching out to the Community! I apologize for any confusion there may be with adding an image into your email. Your experience is something our support is troubleshooting further. I can see you currently have an open ticket with our Upper Level of Support. A member of this team will be reaching out to you with any further updates. Please let us know if there is anything else we can help with in the meantime.

RhondaH443 · ‎04-10-2019

What I was hoping to do was have the forward feature lead to a sign up list here on Constant Contact. ETA, A friend who had it on her Legacy account, said everything has changed, and not for the better. I guess she was forced to upgrade to the newer system.

Zoe_H · ‎12-16-2018

Hello @JulieL34, I apologize for not answering that in my first reply. For character length allowed with survey questions they can not be more than 1,000 characters long. For answers you have a choice of 1 line of text/50 characters, 7 lines of text/350 characters, or 20 lines of text/1,000 characters. If you have more questions regarding surveys, please take a look at our great article with more information.

Frankie_P · ‎12-13-2018

Hi @JulieL34 I'm so sorry to hear this is happening! Checking the promotion or spam folder is always the first step in troubleshooting we suggest. So thank you for taking these steps. Is this contact a role address? Because r ole address likely deliver to more than one person, Constant Contact blocks these addresses and won't send email to them. We have also seen e mails sometimes are not deliver due to email content or even the subject line. There have even been cases where image-only emails can get caught in spam filters and not be delivered. I would suggest sending a blank email with a simple subject line to this contact as a quick way to see if the email is being blocked due to content. We would be happy to help look into this as well! P lease send the email address of your contact, your username, the name of a campaign they have not received, with a reference to this post to social_support(at)constantcontact(dot)com. Once we receive these details we can troubleshoot this further for you.

About JulieL34

Re: Adjustable Padding

Re: Add Search Option to Campaigns

Re: Photo Collage/ slideshows

Re: Want users to have different permissions

Re: Can I add a forward this email to a friend wit...

Re: Allow a "not to" function when selecting lists

Re: Line spacing in third generation editor

Re: Typographical

Re: Anchor links

Re: HTML in Third Generation Editor

Re: Why and How to Use the Constant Contact PreHea...

Re: Ability to edit embedded links after email has...

Re: Vertical Bar

NO caption option in the image menu any more!!!!

Re: Hate the blocks! Bring back simple

Re: Sudden (overnight) decline (by half) in open

Bring Back Forward to a Friend

Re: Preheader Text in Preview page, Schedule page ...

Re: Text Wrapping

Reporting

Re: Reports

Re: Change background color by column

Re: Series report - Status changed to: Voting Open

Re: "tricking" the system to adjust text position

Re: specifying image to be used when sharing my.em...

Re: Adding or updating any image related issue.

Re: Adding or updating any image related issue.

Re: Can I add a forward this email to a friend wit...

Re: survey limitations

Re: Gmail address problems

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