Ability to Change Line Spacing for Bulleted and Numbered Lists

[WVPresbytery]

Trying to add a bulleted or numbered list I run into multiple problems. First, as users, WE should be able to control the spacing, not you, so there is/isn't a space between a heading and the list points or individual list points. Second, I cannot indent a list without it giving me a blank first item that is not indented.

[JulieL34]

Agreed.

And even if the spacing is going to be built in (between bulleted items) a few choices could be provided. That doesn't solve the whole thing but it would help.

[VictoriaC073]

Yep, we finally get line spacing and it doesn't work for bulleted text.

And, I still can't figure out how to box a column or change the background color of an entire text box without using a template which would necessitate having to recreate our newsletter branding. I'm not a graphic artist or a tech wizard and I'm tired of having to create a text image in InDesign/Illustrator and bring it in as an image which doesn't translate well in the final product. I'm, again, tempted to go back to Mail Chimp.

[Chris__D]

Hey @WVPresbytery, thanks for sharing this feedback! We definitely understand the importance of being able to edit the spacing in bulleted lists. Some email clients like Outlook don't actually support the formatting of spacing and indentions on lists so if we were to add this type of feature, Outlook would likely not respect those formats. Is that something that would be a deal breaker in using formatting tools like that? I've opened this idea to hopefully get some more insight on this issue as well as let others vote and kudo the idea. 

[WVPresbytery]

I got a comment in my email last week from a Constant Contact employee, but it doesn't show up here. He said, in part, "Some email clients like Outlook don't actually support the formatting of spacing and indentions on lists so if we were to add this type of feature, Outlook would likely not respect those formats." That's not a deal breaker for my company, as I'm not sure how many of our readers actually use Outlook, but if your organization's do, it's something to consider. 

[JulieL34]

yeah, that's a point. But if Constant Contact eliminates every piece of code that Outlook doesn't "accept," there will be precious little left of an email design.

[CharlesM89]

When will this be corrected?

BE A QUALITY PRODUCT!!!!!!!!

[JeffreyB5276]

hi, I am pretty upset. ahve asked this to be fixed. the baiblit yto number bulletes in consatnc ontact is horrible you ahv eto go through note pad to do it... very crappy.... i was told this would be fixed.. just wanted to make sure you got the message. thanks

[Caitlin_M]

Hi @JeffreyB5276. What specific editing capability are you looking for with bullets that you can do in Notepad? Any additional information would be helpful. 

[Caitlin_M]

Reply from @JeffreyB5276 through email:

making number bullets in an email 

they suck dont match doesnt work

---

Thank you. What do you mean by them not matching (the number themselves, font, color, etc)? 

[JeanS27632]

Dear Engineers: My manager asked me to find out about the following limitations in Constant Contact. I realize that some of these are bugs and some are feature requests. Please help! We have been dealing with some of these issues for years! * Line spacing for bulleted items: Can it be changed so it matches the spacing in the rest of the article, i.e., 1.5 spacing? * Bulleted Numbers: There is no space between numbered paragraphs when using the numbered bullet list, but there is space between bulleted paragraphs when the non-numbered bullet list is used. We want to be able to space between numbered lists too. * Indenting: We would like to indent certain paragraphs, such as the paragraphs that follows one in which we use our long-dash bullet. * Is there a way to insert two photos in one article block? Or do we have to make a second article block next to the first one (like we do with a footnote) and add the picture there? * Is there a way to insert a Word text box into an article block? Cathy Parrish Project Specialist Seawright & Associates

[Frankie_P]

Hi @JeanS27632 Thank you for reaching with this feedback! These are all great ideas that we are tracking in our system on your behalf. At this time spacing for bulleted and numbered lists do remain at a default 1.2 spacing. Copying and pasting bullet character from another source or use an alt code (alt+7) for your bullet points can help with changing this line spacing. The same can be said about indentation for paragraphs. If you copy text that includes a tab from an external source (like Microsoft Word), the editor will convert the tab to non-breaking spaces and save. You can also continue adding dashes and change their font color to match the background color. As for inserting a word text block, are what kind of block are you looking to add? What steps would you expect to take to add one into your email? What about the blocks we currently provide does not meet your need for this?

[JeanS27632]

Hi Frankie, thank you for your response and your suggested workarounds. We have tried copying and pasting from Word. When we do, from within the Constant Contact third generation editor it looks like the formatting will be maintained, but the formatting is lost when the email is sent. 

For indenting paragraphs, we'll try adding dashes and changing the font color to match the background color. That should work as a workaround.

Regarding inserting a Word text block, I need to get more information about that from my manager.

Thanks again.

[RachelK30]

Why don't Bullet Lists and Number Lists follow the line spacing selected in the formatting toolbar?

This seems like absolute basic formatting 101 to produce professional looking emails.

I also want to add that this is the third time (regarding three different issues) that I have received this response from customer service:

"It seems to be an issue on our end due to <<INSERT CUSTOMER REPORTED ISSUE>>. I will tag your account as one that is being affected."

and
"Our team is currently working on this issue and are doing their best to resolve it as soon as possible. What I can do is have them email you once this issue is resolved."

I've have yet to receive an email notifying me that any past reported issue has been solved. This starts to seem like a stock reply and a dismissal of a reported issue.

[BneiA]

I'd like to be able to adjust the spacing between the bullets in a list. I also find it strange that line spacing adjustments have been removed from the new (fourth?) generation editor. 

[BarryE29]

Yeah.

Having the same problem with not being able to control the packing in my numbered list.

Does seem pretty basic (but I hate when my clients say that and it is a lot more work than they understand). I see the comments about outlook...but yeah, we should be able to space the font (and change the font size to 15 or some other incremental size).

: )
thanks

[AGI]

Hi, 

In my email, i use bulleted list a lot. Unfortunately, there is not much control in formatting these. I am unable to change the linespacing and the indentation for each item. Also, this seems to render differently on different email clients, specially on MS Outlook. Is there a way to get this fixed or a workaround?

[KariB9]

Hello,

I'm frustrated by the inability of a user being unable to override the auto-formatting of numbers in an email campaign.

I'm writing an email that lists 5 possible solutions to a problem that readers can think over. In all of my campaigns, paragraphs are single spaced with a double-space between paragraphs. I want my list of 5 solutions to be numbered, with each considered a separate paragraph. For example:

1. Suggestion a

2. Suggestion b

3. Suggestion c 

The program is not allowing me to add a space between my numbers - it's autoformatting so #1 - 5 are all bunched together without proper spacing. 

It's making me list them as:

1. Suggestion a

2. Suggestion b

3. Suggestion c

It's driving me insane not being able to format an email the way I want to and instead having to go with the autoformatting provided by contact contact. 

[SharonB1421]

🤦‍♂️

[RobertR772]

When a list is created in the campaign editor using the auto list tool, the line spacing for the list text automatically becomes 1.2 even though the paragraph spacing is set at 1.5 or 2. This looks terrible and should be remedied. If the paragraph is set at 1.5, the list should remain at 1.5.  This is not an isolated case.

[MikeB84]

Yes yes yes!!! Please add line spacing to bulleted and numbered lists! I always use 1.5 line spacing in my emails but then when I add lists it goes back to 1.0 and looks TERRIBLE. Please Constant Contact look into fixing this.