Automated Emails via a Form

johnl1258
Occasional Participant

Automated Emails via a Form

It doesn't work. I've chatted with three people and the problem is not solved.
1 REPLY 1
William_D
Moderator

Hello @johnl1258 ,

 

Automation email issues are bit easier to investigate when you're live with an automation-specialized phone agent who can screenshare with you. However, if you could please send an email to social_support(at)constantcontact(dot)com with your username, the name of the list(s) you're needing to trigger your automation, and the name(s) of the automation series in question, we can investigate further. Additionally, please include what exactly isn't working (a specific step isn't going out, no steps send, contacts aren't being entered into the queue, etc.)


William D
Community & Social Media Support

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