I have 2 lists in constant contact, but my form in wordpress is adding the contact to both lists. How do i select the correct list to add to?
Hello @LandonV7,
Thank you for reaching out to the Community! Please see the screenshot below to find where you choose your lists on your form in WordPress. Thanks!
Hi Zoe, thanks for the quick response! That is where i've selected 1 of the 2 lists that i want the contacts to go to. Unfortunately, they always go to both. I've also tried selecting both there, and then choosing which one when testing the form. The contact still goes to both lists. Is this a limitation of the free version perhaps?
Hello @LandonV7,
We would like to research this further to find out what might be causing this. It doesn't look like you have any limitations, but you may want to give us a call to speak with a specialist on WordPress about this and provide a link to your form along with a screenshot of the lists you have selected. Thank you!
Thanks Zoe H! I spoke with one of your specialists, and it appears that if I had a contact in both the lists, and deleted the contact out of both. Then tried to submit the same contact from Wordpress Constant Contact Form again, it somehow remembers that that contact was in both lists, and puts it in both lists again. New contacts seem to work. So, I think I'm good for now for rolling this out for new contacts, but definitely something that should be fixed in case this use case is needed when live. The specialist is logging a ticket for further investigation. Thanks.
Hello @LandonV7,
That is really good to hear! Thanks for the update.
Support Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article