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Error Message: Character not supported

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Senior Member

Re: Error Message: Character not supported

Just started getting this error, even copying into a Notepad or a program that strips HTML won't work, there are no hidden characters or em dashes (somehow Constant Contact doesn't support those either). I have a lengthy email I need to send from our President and I guess I have to waste my time retyping the entire message by hand. I don't understand how something can be so outdated.

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Employee

Re: Error Message: Character not supported

Hello @ColleenZ1 

Thanks for reaching out and we do apologize for any frustrations with unsupported characters. If you are still getting the error after using Notepad or TextEdit you'll need to re-type the text manually into the editor. We're sorry for any extra steps that are involved, however, copying text from another source can also copy problematic formatting or hidden code that doesn't work with our system. I will definitely submit your feedback to our programmers about this, and in the meantime please let us know if you need any further assistance.


Adelina R
Community & Social Media Support

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