HTML code and CSS tags- Showing in Order Email Notifications

LevelUp-247
Regular Participant

HTML code and CSS tags- Showing in Order Email Notifications

Greetings, 

HTML code and CSS tags are embedded in the text of the order email notifications to customers.  I have called about this issue before to no avail.  Need assistance resolving this issue.  Below is what the customer is seeing....

Any assistance is greatly appreciated.

Thanks,

 

 

<p> Hi <span class="personalization" contenteditable="false">Shadana</span>, </p> <p> Thank you for your order from <span class="personalization" contenteditable="false">Level Up Business Enterprise</span>. <br> Once your package ships we will send an email with a link to track your order. </p> <p> If you have any questions about your order please contact us at <span class="personalization" contenteditable="false">support@levelup-247.com</span>. </p>
1 REPLY 1
Kara_D
Employee

Hi !

 

Thanks for reaching out to the Community! For assistance with your online store please reach out to the Website Builder team  866-816-5602 or click here to visit the Website Builder help center.


Kara.D
Community & Social Media Support

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