How to delete contacts from one list but keep them on others

JesusS507
Occasional Participant

Hello.  I created a segment of contacts that have not opened or clicked on one of our email newsletters in the last 60 days. However, I want to keep them on the list of our other newsletters (we have nearly 20). 

 

I can edit the segment to exclude other lists -- but only up to 10.  Customer service rep says I would have to manually go through the contacts and remove them from the desired list.

 

Talk about time-consuming. Has anyone developed a workaround for this?  

 

 

1 REPLY 1
Amanda_G
Employee

Hi @JesusS507 , 

 

Please correct me if I'm wrong, but it sounds like you are trying to remove a segment of contacts from one single list, but leave them on all other lists. 

 

This can certainly be done. To do this, you'd first need to add the segmented contacts to a new list. When doing this, you'd want to make sure to create a new list. You can name this list whatever you'd like - the list will exist solely so we can go into it and remove them from another list. 

 

Once that's been done, you'd want to open up that newly created list with the contacts in it, and remove the contacts from the desired list. That should allow you to remove that segment of contacts from one individual list, and leave them on all of the others. 

 

Please don't hesitate to reach back out if you need clarification on that process at all. 


Amanda G.
Community & Social Care
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
  • Support Tips

    Reporting Metrics

    "Authenticating your emails is the best way to ensure your emails achieve maximum deliverability. If you have your own domain, setting up self-authentication is especially important! " - Will

    See Article
    Avatar
  • Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
    Avatar
  • Support Tips

    Read Before You Send a Test Email

    "Did you know? You can send unlimited test emails to your verified email address, but only 50 in a 24-hour period to non-verified email addresses." - Nick

    See Article
    Avatar