Lost Email Formatting

JenniferP5336
Participant

Lost Email Formatting

When I send myself either a live campaign or a test email and forward it to other team members, all formatting placed in Constant Contact gets lost. The formatting goes completely out the window and my team complains that the email looks unprofessional. Is there a way to prevent the formatting from going "wonky" when forwarded?

1 REPLY 1
William_D
Moderator

Hello @JenniferP5336 ,

 

Since forwarding emails in an email program will result in essentially re-writing and restructuring the code, we have no way of controlling how the formatting will be changed by the program. In this regard, it'd be better to have the people you're forwarding to as contacts so we can just send the emails directly to them. For test emails, you can send those to up to 5 addresses at a time, and to up to 50 non-contact addresses per day.


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William D
Community & Social Media Support
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