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My e-mail of 6/14/2021

RichardC091
Occasional Participant
‎06-14-2021 02:29 PM
‎06-14-2021 02:29 PM

Greetings, I sent my e-mail on 6/14/2021.  Although we tested the e-mail and peer-reviewed with 2 other members of our team before sending, the BACKGROUND COLOR was changed at sending, making the introductory comments and links difficult or impossible for our customers to see.  Can the Constant Contact team offer a reason for this, and perhaps also offer some kind of restitution?

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1 REPLY 1
William_A
Moderator
Moderator
‎06-14-2021 05:20 PM
‎06-14-2021 05:20 PM

Hello @RichardC091 ,

 

Please contact our general support so they can troubleshoot this issue live with you, and if needed, work with our higher level technical team to see if anything in the logs can show why the color changed.


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William A
Community & Social Media Support
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