cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

Need to pause my subsrciption

CraigB26
Participant
‎03-22-2020 10:33 AM
‎03-22-2020 10:33 AM

Need to pause my subsrciption

Hi There, As you may be aware a lot of North America is on total lockdown for at least the next month. Our business is actually brick and mortar we are a fitness centre offering personal training and group fitness classes. We have been ordered closed for at least the next thirty days. As we will have zero revenue can we put our services on hold for the next 30 days at least until we are told we are allowed to operate. We are very happy with the product but our only other option would be to cancel and start again later or cancel and switch providers during this work stoppage. Thank you for your consideration, Craig Boyd and Pepe Picco Precision Athletics Inc. Please reply 

Labels:
0 Votes
1 REPLY 1
Frankie_P
Moderator
Moderator
‎03-23-2020 05:29 PM
‎03-23-2020 05:29 PM

Hi @CraigB26 

 

I apologize support agents like myself are unable to authorize any billing changes on an account here in the Community. The good news is we have submitted this request to our Billing Support on your behalf. One of these agents can further assist and will be contacting you directly about it.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
0 Votes