Problem with Constant Contact Ap

ArtWorksRVA
Participant

Have any of you experience this issue? When you edit an email campaign,  it is automatically saved and when your preview it,  it looks fine. BUT send yourself a test and the edits you made are not there--just the formatted block.  So you can't send anyone the email because they are not going to get the text you created.  

 

This is the email test:  Notice the ARTICLE HEADING

ArtWorksRVA_0-1618658953483.png

 

This is a preview within Constant Contact. Notice the article heading is what I typed.  The preview within the application works. But formatting the email (the important part of the process) doesn't have the data.

 

ArtWorksRVA_1-1618659123730.png

 

 

 

1 REPLY 1
Zoe_H
Employee

Hello @ArtWorksRVA,

 

Thank you for reaching out to the Community! Is it possible that you are looking at the old test sent to your email client? Also, please clear your cache on your browser and then send yourself tests to see if that solves this. Thanks! 


Zoe H.
Community & Social Media Support

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