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Scheduling emails

PadmataraB
Participant
‎10-10-2021 07:27 PM
0 Votes
‎10-10-2021 07:27 PM

I have not been able to schedule emails in advance for two weeks - the message says try again later each time.  Please help.   

1 REPLY 1
Frankie_P
Moderator
Moderator
‎10-11-2021 11:16 AM
0 Votes
‎10-11-2021 11:16 AM

Hi @PadmataraB

 

We apologize you have been unable to schedule your email campaigns as easily as you should! We have taken a look at your account and can see there are currently two emails scheduled to send. Were you able to schedule your emails after all? This experience you have described is something we are continuing to troubleshoot. At this time we recommend any users receiving this error message to create a copy of the campaign and attempt to send or schedule this copy instead. Are you able to schedule your email following this workaround?


Frankie.P
Community & Social Media Support

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