@YvonneS79
Thank you for reaching out to the Community. I am sorry to hear you are experiencing issues when trying to access our site. I know how important it is to easily navigate through your account and to accomplish tasks in a timely manner.
You can click here for a list of the compatible browsers you can use with our system. You will want to ensure your browser is up to date to function optimally.
The next steps I would suggest is to clear the cache on your browser and to go into Safe Mode. Safe Mode will disable any add-on extensions your browser has that could potentially be causing the issues. If you are working on a work computer, it's also possible our website needs to be whitelisted into your security program.
I hope these suggestions help! If you continue to have issues, please reach out to us and we can certainly take a further look into it. We are always happy to assist you in any way we can!
Taryn Leinweber
Community & Social Media Support
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